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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

Ankit D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great software for team meetings and communication

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Easy and secure

What is your favorite aspect of this product?

Functions are fantastic

What do you dislike most about this product?

Marketing emails

What recommendations would you give to someone considering this product?

Please provide more filters and backgrounds

Pros

  • Unique Features
  • Caring
  • Saves Time
  • Fair

Penni J.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Helps team communicate"

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

easy to use and has an affordable price in that it differs.

What is your favorite aspect of this product?

In addition to being able to monitor external applications, it is one of several technologies that may be used to arrange corporate communication and update channels.

What do you dislike most about this product?

If you aren't familiar with the app, you may have trouble finding what you're looking for. You must first get familiar with it.

What recommendations would you give to someone considering this product?

Wonderful for encouraging coworkers to communicate and collaborate.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Ashley L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

To stream and record our large-scale meetings.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It offers quality video and live streaming capabilities. It keeps us connected socially and professionally.

What is your favorite aspect of this product?

We can stay connected in a very easy and familiar way. to chat, share documents or data, post stories, post live updates on projects, etc.

What do you dislike most about this product?

I want to create forms that are not surveys.

What recommendations would you give to someone considering this product?

Workplace Live: To broadcast and record meetings. To meet with groups of people to share information, stories, updates and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing