Workplace from Meta

Composite Score

8.3 /10

CX Score

8.6 /10

62 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 91%
Conflict Resolution:: 94%
Strategy & Innovation:: 92%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Reliable
Saves Time
Efficient Service

Feature Ratings

Average 81

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

Keyboard Mouse Control

Facilitator Functions

Virtual Whiteboard

File Transfer

Application Share

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Cade O.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

One station for all your internal conversations.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is a business communication platform from Meta that makes it easy and secure for our colleagues to keep in touch. We can share data, involve our employees, foster environment, and link our people wherever, anytime, thanks to tools like Live cast and Groups. The best part is that using it doesn't need being an IT guru. Anyone can pick it up and begin using it immediately.

What is your favorite aspect of this product?

One of the greatest collaboration programs I've ever used is Workplace from Meta. The tool's superb user interface and the vast number of people that could join the video conference are what I loved it the most. I really appreciate how user-friendly and adaptable the workplace app is. On this platform, I may share my documents, inquiries, and live meetings.

What do you dislike most about this product?

Message keeps flashing up in red until I see it or open it which is something I don't enjoy but is also a good thing because it displays me my unread messages. Additionally, the quantity of sweets that interfere with your daily focus is intolerable. The complexity and challenges of monitoring the sites are somewhat difficult.

What recommendations would you give to someone considering this product?

Workplace from Meta is what we use to track given tasks and improve interaction between coworkers. It has so far greatly aided our collaboration. On this portal, we also carried out a number of initiatives to boost employee involvement and solve various issues that we found in the annual organization surveys.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2022

It is fast and secure

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Trustworthy
Effective Service

Tera G.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

"Fantastic program I recommend it"

Likeliness to Recommend

6 /10

What differentiates Workplace from Meta from other similar products?

When compared to competing programs, it stands apart because It's user-friendly since its interface is modeled after that of Facebook's social networks. Some features, such as the chat feature, are very appealing to me because they are free and allow me to stay in touch with all of my coworkers.

What is your favorite aspect of this product?

Meta's Workplace is the most cutting-edge method for communicating with all of your coworkers in one central location. Workplace Meta is ideal for organizations with a wide range of employees and several locations. This software allows me to host online meetings, chats, and file sharing sessions. It's incredibly user-friendly because it has a Facebook-like interface and user experience. Additionally, it is user-friendly and compatible with a wide range of devices.

What do you dislike most about this product?

It's not always obvious where to go for certain functions; the interface might need some work.

What recommendations would you give to someone considering this product?

For the most part, I enjoy and appreciate this software. As a result, I am able to maintain all of my internet connections and increase my online output.

Pros

Reliable
Enables Productivity
Trustworthy
Unique Features

Workplace from Meta

What is Workplace from Meta?

Company Details

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Workplace from Meta Ratings

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

Cade O.

One station for all your internal conversations.

Likeliness to Recommend

Pros

It is fast and secure

Likeliness to Recommend

Pros

Tera G.

"Fantastic program I recommend it"

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

Keyboard Mouse Control

Facilitator Functions

Virtual Whiteboard

File Transfer

Application Share

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness