Workplace from Meta Logo
Workplace from Meta Logo
Facebook

Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

Isabella G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and implement. Tech companies love it.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is so similar to Facebook itself that it requires little to no training at all. The chat and video conferencing features works great and can host up to 50 people at once, in case you need more than 50 people, you can integrate with any video platform (such as Zoom) and connect with it. The knowledge library works as an intranet and you can categorize the topics/contents, plus you can also manage access rights for each folder.

What is your favorite aspect of this product?

Similarity to Facebook. Companies with young people or people who are not techy-savy usually loves it.

What do you dislike most about this product?

The support is very weak. It takes days to get in contact with someone in the support team, however there are lots of content online about it, so most of the times you can fix it yourself.

What recommendations would you give to someone considering this product?

Workplace is very cheap given all the features and functionalities you will get.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Generous

Jonas L.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A whole new world!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is an amazing and revolutionary platform. It is the milestone that will change the workplaces and how things were used to be. Now it is a whole new and different platform but it is simple and people are familiar with it because of social media and its global usage.

What is your favorite aspect of this product?

Workplace from Meta is innovation and we love it. It is easier and it is breaking the barriers of what we used to call a workspace We all know how things are changing and we are adapting to it quickly. We started using meta not long ago, and we are so glad our company took this initiative in the early stages, we will be more than ready for the near future.

What do you dislike most about this product?

Workplace from Meta has got lots of stuff and it is easy to use but there is still need and room for more improvement to get even better results. On the front look, it is fine but when you dig deeper, there are missing pieces that need quick fixes.

What recommendations would you give to someone considering this product?

When you switch your whole workplace world will be turned upside down, the whole work mode will be different yet effective, the old and boring methods will become obsolete and new trends (that people are quite fond of) will replace them. So, you need to go for the future by today!

Pros

  • Respectful
  • Acts with Integrity
  • Security Protects
  • Helps Innovate

Rashid C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fabulous features for employee inclusiveness

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is unique product as it has multiple employee inclusiveness and organizational integrity tools within one platform. There are certain features which other communication products doesn't have, like broadcasting of organizational announcements and news bulletin to all employees at once or can be shared to limited audience as per requirements. It has all the abilities of strong communication tool at one place as we can do chat, audio call, video call, conferencing, file sharing, webinars, and broadcasting all through one platform.

What is your favorite aspect of this product?

My favorite aspects are video conferencing and team collaboration tools in Workplace from Meta.

What do you dislike most about this product?

The excessive email notifications from irrelevant groups are sometimes annoying.

What recommendations would you give to someone considering this product?

It is a great communication and collaboration tool and big organizations can use it for multiple purposes and can enhance employee inclusiveness through this tool. Very much recommended for the people considering it.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service