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Workplace from Meta Logo
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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

It is fast and secure

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Tera G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Fantastic program I recommend it"

Likeliness to Recommend

6 /10

What differentiates Workplace from Meta from other similar products?

When compared to competing programs, it stands apart because It's user-friendly since its interface is modeled after that of Facebook's social networks. Some features, such as the chat feature, are very appealing to me because they are free and allow me to stay in touch with all of my coworkers.

What is your favorite aspect of this product?

Meta's Workplace is the most cutting-edge method for communicating with all of your coworkers in one central location. Workplace Meta is ideal for organizations with a wide range of employees and several locations. This software allows me to host online meetings, chats, and file sharing sessions. It's incredibly user-friendly because it has a Facebook-like interface and user experience. Additionally, it is user-friendly and compatible with a wide range of devices.

What do you dislike most about this product?

It's not always obvious where to go for certain functions; the interface might need some work.

What recommendations would you give to someone considering this product?

For the most part, I enjoy and appreciate this software. As a result, I am able to maintain all of my internet connections and increase my online output.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Holly A.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Superior communication software.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

It is created so that everyone can use it without needing to be a IT expert and that they can get began right away. Office 365, Google Workspace, and Service Now are all integrated like Workplace from Meta, but it's stronger than all of these, and users can create their own custom integrations to link any other applications they use.

What is your favorite aspect of this product?

To analyze and evaluate on ROI, it is incredibly easy to follow campaign performance, use statistics, and high-performing groups using the given statistics. Additionally, gathering regulations, documentation, and educational materials in one location is simple and effective with the Information Library. With live stream and responses to questions, it is also highly innovative.

What do you dislike most about this product?

When it comes to your ability to remove a comment you've made, Workplace Chat is unreliable; it occasionally works and occasionally doesn't. Even when you select that choice, the remarks sometimes don't appear all at once and in chronological order when you visit a Workplace Live show after it has ended. It's a little too easy for people to miss your status because it's so subtle.

What recommendations would you give to someone considering this product?

In addition to giving our employees a one-stop shop for all information pertaining to the organization, it allows us to effectively convey announcements and news that are pertinent to the entire world. Additionally, it promotes open discussion by enabling employees at all levels to participate in discussions and present their thoughts and ideas.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing