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Workplace from Meta Logo
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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

Isael Alexander M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

The best platform to communicate and collaborate

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

The differences of meta workplace with other similar products are several, the first being highlight since it is one of the most notable is the familiar interface with facebook which makes the platform It is very intuitive and easy to use, as well as another big difference is stability and reliability. of this platform since real-time communication is unique and makes the experience very pleasant, another difference that I consider very important is the security and privacy that the platform offers us that helps the conversations remain typical of the company that uses it.

What is your favorite aspect of this product?

My favorite part of this platform is the familiar interface of it, as it is very similar to that of facebook and it is made very easy to use both for administrators As for the users, another very important function is the way in which this platform It helps us create work groups to manage our projects in a safe and efficient way.

What do you dislike most about this product?

Although it is a good platform, I think that it should improve certain things that help users to do the easier jobs, like the search engine of this platform, I think they should make it so that when the user makes a search be in large groups and conversations find them, that is, it needs to be a little more interactive

What recommendations would you give to someone considering this product?

I would recommend that you buy it and get the most out of it. since it is a very stable platform or system, as well as very intuitive and easy to use, thanks to the series of characteristics that it possesses, highlighting the resource library

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clay L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Organizational communications has never been this

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Additionally, Workplace makes it simple to connect to all of your preferred tools, including Office 365, Google Workspace, and Service Now. Alternatively, you may create custom connections to link any additional products you depend on. Your data will always belong to you because security and confidentiality are at the core of what Workplace from Meta do.

What is your favorite aspect of this product?

The ease of usage is fantastic. Its features are all extremely similar to those of Facebook, making it incredibly simple to use. I really like how easy it is to use the platform for conferences and group calls. The ideal platform for connecting with all coworkers in the most creative way is Workplace from Meta. Workplace Meta is the finest platform for businesses with a varied workforce and distant offices.

What do you dislike most about this product?

Even when you select that option, the comments sometimes don't appear all at once and in chronological order when you visit a Workplace Live event after it has ended. When it comes to being able to remove a comment you sent, Workplace Chat is not dependable. It works and fails intermittently.

What recommendations would you give to someone considering this product?

In order to improve team collaboration, we also sought to address the issue of poor communication inside the team. Group meetings were also scheduled through the platform. It is now simpler to communicate with the entire office staff as well as executives in one location. On the platform, we may also share several files and papers for sharing in different groups.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cade O.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One station for all your internal conversations.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is a business communication platform from Meta that makes it easy and secure for our colleagues to keep in touch. We can share data, involve our employees, foster environment, and link our people wherever, anytime, thanks to tools like Live cast and Groups. The best part is that using it doesn't need being an IT guru. Anyone can pick it up and begin using it immediately.

What is your favorite aspect of this product?

One of the greatest collaboration programs I've ever used is Workplace from Meta. The tool's superb user interface and the vast number of people that could join the video conference are what I loved it the most. I really appreciate how user-friendly and adaptable the workplace app is. On this platform, I may share my documents, inquiries, and live meetings.

What do you dislike most about this product?

Message keeps flashing up in red until I see it or open it which is something I don't enjoy but is also a good thing because it displays me my unread messages. Additionally, the quantity of sweets that interfere with your daily focus is intolerable. The complexity and challenges of monitoring the sites are somewhat difficult.

What recommendations would you give to someone considering this product?

Workplace from Meta is what we use to track given tasks and improve interaction between coworkers. It has so far greatly aided our collaboration. On this portal, we also carried out a number of initiatives to boost employee involvement and solve various issues that we found in the annual organization surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity