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Workplace from Meta

Composite Score

8.1 /10

CX Score

8.5 /10

52 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Respectful
Appreciates Incumbent Status
Saves Time

Feature Ratings

Average 82

Video Conferencing

Audio Conferencing VoIP

Instant Messaging

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Facilitator Functions

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

FREDERICK S.

Role: Human Resources
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

communication tool

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

workplace from meta combines all communication ways such as audio chatting, video conferencing and others.

What is your favorite aspect of this product?

Developer documentation has made our integrations with workplace easy. It is communication tool which is simple to use because it combines many communication ways to simple users work.

What do you dislike most about this product?

workplace from meta works best with only facebook.

Pros

Unique Features
Caring
Saves Time
Fair

Nimo H.

Role: Human Resources
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Meta's Magic: Workplace Wand Weaving Collaboration

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

From a managerial perspective, Workplace has been instrumental in sharing news, appreciating colleagues, and updating teams on the latest developments. The immediate collection of responses following communication in two directions, through comments and reactions, fosters engagement.

What is your favorite aspect of this product?

I appreciate Workplace's separate business functionality. Witnessing its success in connecting like-minded customers, boosting global business, and providing valuable guidance with quality products has been impressive. It's more than just a tool; it's a platform that actively contributes to our business growth and relationship building.

What do you dislike most about this product?

Nothing really.

What recommendations would you give to someone considering this product?

Workplace by Meta stands out as one of the best collaboration tools I've encountered. Its excellent user experience and the capability to accommodate a large number of participants in video conferences are standout features.

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Nathan S.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Very intuitive platform for workers

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

more features

What is your favorite aspect of this product?

the tracking capabilities

What do you dislike most about this product?

maybe too many features

What recommendations would you give to someone considering this product?

try to get an overview or training prior to diving in

Pros

Caring
Security Protects
Reliable
Performance Enhancing

Workplace from Meta

What is Workplace from Meta?

Company Details

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Workplace from Meta Ratings

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

FREDERICK S.

communication tool

Likeliness to Recommend

Pros

Nimo H.

Meta's Magic: Workplace Wand Weaving Collaboration

Likeliness to Recommend

Pros

Nathan S.

Very intuitive platform for workers

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Instant Messaging

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Facilitator Functions

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support