Workplace from Meta Logo
Workplace from Meta Logo
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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

Leah P.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Better communication.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Work good communication in the company, all departments are using this solution for so much variety it offers, we share activities in addition to showing them the information they want to be useful for all workers.

What is your favorite aspect of this product?

It can be used on any computer and on the mobile devices you want, with this software keeping us is very effective, with ease of use, sharing and receiving the desired information that is needed.

What do you dislike most about this product?

This platform is perfect for creating a dynamic environment and for everyone to create a link to make the workplace more interactive. There are no complaints whatsoever for Workplace by Facebook.

What recommendations would you give to someone considering this product?

Facebook Workplace has found a high-quality tool that provides us with a business communication facility, now sharing information among the company's workers has facilitated and streamlined the tasks to be carried out. Promotes teamwork, job aspirations in general.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vee L.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Great application for group work communications.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

With Workplace Facebook we have improved a lot, it is a solution for people who are part of the research department, our explorations are intended to try to locate amendments to housing problems and food production. The communication that the main directors have with the team is very good and practical.

What is your favorite aspect of this product?

It is nice you told the communication in real time. It is a somewhat complicated service that we formalize in a very simple way. Proportions for fast communications. This product can also be used to extract information or create collaboration. Platforms are quick to share kinds of ideas. Better interactions, has authorized to interact with countless of my colleagues with whom I have no official relationship. Easy to use and very flexible.

What do you dislike most about this product?

I am pleased to say that I have no complaints about this wonderful tool. Facebook Workplace is really an excellent product, it is very good and effectively fast in communication.

What recommendations would you give to someone considering this product?

This tool is useful for our team as it is large and we need to communicate regardless of the distance from your work as soon as possible. We consider this app to be great for speeding up communications between workers. It is superlative to work as a social group to achieve a goal, relationships are narrower with colleagues and clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Halsey R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Great fluency of communication.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

It has a communication that is in real time and by its constant position. It creates bonds between clients and workers, and makes the workplace more fun by being a little more dynamic. It can be used anywhere and on any device.

What is your favorite aspect of this product?

It is a good communication tool for companies, we have an efficient method of sharing files that can be easily integrated with other collaboration tools that we use. It makes communication much easier.

What do you dislike most about this product?

It is affordable and very easy to set up. It is ideal for companies of any size. You can connect with your employees and pass on any important information to your employees.

What recommendations would you give to someone considering this product?

Very useful for users, share files, messages and information related to the company. We can also talk by video call, create work groups and follow the most important events. Almost everyone uses it for its capacity for efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing