Workplace from Meta Logo
Workplace from Meta Logo
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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

Abhinav Ranganath P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Best software for Collaboration and Communication

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

First of all, Workplace is a mobile-first platform which is a big plus in this pandemic situation. Compared to other similar platforms workplace focused on integrating deskless employees into the collaborative experience by making it simple for them to interact with their employers. Which is a great thing. User experience is also a big plus since the UI is similar to Facebook.

What is your favorite aspect of this product?

My favourite aspects are UI of the Workplace and availability of collaboration with wide people of teams. Every member is satisfied since it is a place where they can be heard, appreciated, and corrected.

What do you dislike most about this product?

There is nothing to dislike about the workplace, however, I would recommend fixing the notification issues. The notifications are taking a long time to load, even with a decent network.

What recommendations would you give to someone considering this product?

Overall, I had a positive experience with Facebook Workplace, and I can see how it may be beneficial to a company. It adds a little excitement to the workplace and keeps employees interested and integrated. If you want a software or app which can offer features such as appreciation and corrections among employees and if you need software for a wide variety of teams go for the workplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alice N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Powerful employees engagement/brand awareness.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Facebook is more user friendly, it has a very user friendly interface that is easy to work with and its very uncomplicated. It promotes collaboration-it gets better and better the more you use it,combining group discussions and instant messaging accomplishes this. Robust integration workplace by Facebook currently integrates with third-party apps that includes Microsoft office,Google G suite,Box Salesforce and Zoom.

What is your favorite aspect of this product?

My favourite aspects about Workplace by Facebook is that it enables engagement between employees,it promotes diversity and employees feedback as it is designed to focus on individuals rather than organisation. Employees opinions can be measured by running polls,leading to improved employee relationships. I Like that there is unlimited photo/video uploads,staying true to Facebook tradition, workplace by Facebook allows users to upload unlimited videos and photos.

What do you dislike most about this product?

So far so good,for the 3 years i have been using this platform i have never encountered any issues that was not solved by the customer support team.

What recommendations would you give to someone considering this product?

To start with this platform is cost effective and user friendly. Has a well detailed tutorial videos. Highly trained customer support team. Promotes brand awareness of your organisation/personal brand.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Kasey K.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Helps improve productivity!

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

The video quality and user ability makes this product top notch.

What is your favorite aspect of this product?

I love the ability to add a large number of participants into the video conferences.

What do you dislike most about this product?

I have found that many people aren’t familiar with this product and I have had to walk them through how to use it. Once they are familiar, it is usually easy for them to grasp.

What recommendations would you give to someone considering this product?

This product is easy to use, efficient and highly reliable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing