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Workplace from Meta

Composite Score

8.1 /10

CX Score

8.5 /10

52 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Respectful
Appreciates Incumbent Status
Saves Time

Feature Ratings

Average 82

Video Conferencing

Audio Conferencing VoIP

Instant Messaging

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Facilitator Functions

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Muiruri G.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Best Web Conferencing and Collaboration Features

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace By Meta offers best features note only for web conferencing but also business collaboration. The fact that it's resourceful and affordable makes it special.

What is your favorite aspect of this product?

I like the high quality video and audio. I like that despite Workplace By Meta being powerful and well equipped, it comes at a bargain. I like the collaboration features.

What do you dislike most about this product?

Everything about Workplace By Meta is positive as I have had no problems

What recommendations would you give to someone considering this product?

For professional web conferencing and collaboration, Workplace By Meta beats it's competitors. It's affordable and easy to use.

Pros

Helps Innovate
Performance Enhancing
Inspires Innovation
Respectful

Duarte P.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Easy to use, a little short in customization

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Instant messaging paired with a social media/collaboration platform

What is your favorite aspect of this product?

Instant messaging paired with a social media/collaboration platform

What do you dislike most about this product?

Lacks costumization

What recommendations would you give to someone considering this product?

Not much...

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Jordan H.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

An easy software for internal company chat

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

We have been using Workplace since 2020 and it's been tremendously helpful in monitoring our progress over the previous two years. To find what we've been looking for, we may just scan a post at the main page. It's ideal for tracking.

What is your favorite aspect of this product?

Because its user experience is comparable to Facebook's, all notifications may be viewed from both cellphone and the desktop. However, if I browse through my email account, it does not need me to join in every day.

What do you dislike most about this product?

I feel this should have been done in a much more dignified way. The minimalist UI is excellent, but the dreary site kills the atmosphere and causes one not like to spend any more time on something.

What recommendations would you give to someone considering this product?

It's easy to use, fun, and a wonderful business device. Recommended to everyone

Pros

Effective Service
Saves Time
Respectful
Friendly Negotiation

Workplace from Meta

What is Workplace from Meta?

Company Details

Need Assistance?

Workplace from Meta Ratings

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

Muiruri G.

Best Web Conferencing and Collaboration Features

Likeliness to Recommend

Pros

Duarte P.

Easy to use, a little short in customization

Likeliness to Recommend

Pros

Jordan H.

An easy software for internal company chat

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Instant Messaging

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Facilitator Functions

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support