Workplace from Meta Logo
Workplace from Meta Logo
Facebook

Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

Mariana E.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Workplace, communication tool

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Meta is not only used for video calling but me and my employees can chat as well. It helps in keeping all the team members engaged all the time. It helps in growing up any communication. It also introduces a great culture and helps in handling all the work-related problems. Workplace is integrated with a lot of different apps.

What is your favorite aspect of this product?

It has a knowledge library which is the best way to gather all your documents, policies and training materials at one place. It also allows all the users to share all sorts of formal and informal content in any way possible. It also has a free trial. Moreover, it has no connectivity issues too.

What do you dislike most about this product?

The layout of Workplace by Meta can be a bit confusing. It can be intimidating for any new user and it may take user several days to learn about this application and all its tools and features. No personal information of the user is added so it gets a bit hard to recognize the person.

What recommendations would you give to someone considering this product?

I have seen some of the biggest brands of the world using this application to engage their employees. It is the same technology that connects people on Facebook so I can use it on any device.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Caring

Harmonys J.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A quick and smooth software program for work chat.

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Facebook is a free on-the-cloud system. At Agoda, we use workplace to attach to different non-work-related stuff. Since Workplace is formed by Facebook, every function and UX style for the system is the same thing as Facebook. Since everybody is aware of the way to use Facebook, new joiners simply best-known how to use it while not questioning it. Workplace conjointly supports integrations from another software package through API similar to Workday.

What is your favorite aspect of this product?

Newsfeed of the workplace from FB is extremely sensible we are able to track all news of our company in this place. All company employe work beside all of the worker's members in a single place and share their doubts and the other factor concerning the company. User reasoning is comparable to FB thus not tough to use it due to all of the ability to use FB.

What do you dislike most about this product?

I really cannot complain concerning Workplace because it may be a free on-the-cloud system. However, recently, Workplace doesn’t enable the corporate Alumni to use the company workplace anymore. This is smart however it causes us to migrate from our Alumni group to a different platform. Nevertheless, we’ll still use workplace as our non-work-related channel. One other essential factor that I dislike about workplace is the admin platform. The video conferencing feature isn’t accessible within the workplace from FB. No video conference feature introduced yet. Privacy issues are clearly a problem with something that Facebook owns.

What recommendations would you give to someone considering this product?

I surely recommend it because it is free of cost, easy to use and is very helpful for the user.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Helen D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A great business tool from Meta that connects

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is good for connecting with your coworkers. You can easily make a group in which you can add a new post, image or videos to kick start the discussion.

What is your favorite aspect of this product?

Workplace by Meta is available for both desktop and mobile phone users. It has search abilities to find your old information. You can paste images on your posts and comments without saving them as a file. It allows you to have three levels of groups for your security which are ‘open’, ‘closed’ and ‘secret group’. Workplace chat can be set as do not disturb. You can easily share whatever you want.

What do you dislike most about this product?

Sometime notifications do not work or delayed. Workplace chat is not suitable for deleting the comments, sometimes the comment that you delete are not deleted. Watching videos took too much time. Video calling is not available. It wastes time by generating spam content.

What recommendations would you give to someone considering this product?

It is recommended if you want to stay connected to your coworkers remotely through a group. Also if you are using workplace you have no security concern as it is totally separate from Facebook and no one from workplace can see your Facebook profile. In spite of that, Meta doesn’t allow video calling so if you want video calling switch to another platform.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Saves Time