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Workplace from Meta

Composite Score
8.1 /10
CX Score
8.5 /10
Workplace from Meta
8.1 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
3% Neutral
97% Positive

Pros

  • Trustworthy
  • Respectful
  • Appreciates Incumbent Status
  • Saves Time

Feature Ratings

Average 82

Video Conferencing

85

Audio Conferencing VoIP

83

Instant Messaging

83

Screen Share

82

Audio Conferencing Call in Bridge

82

Audio Controls

81

File Transfer

80

Keyboard Mouse Control

79

Application Share

77

Virtual Whiteboard

77

Facilitator Functions

76

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

84

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Vendor Support

76

Workplace from Meta Reviews

Ralph A.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Outstanding tool for online collaboration

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It is a workplace that connects people from anywhere and anytime, providing communicative features like chats, video chats, etc. It is designed in a way that you are not have to be a computer genius to run this but it is actually pretty easy to understand in a short time. Moreover, it provides you with live streaming options and group communications. It offers reliable safety policies.

What is your favorite aspect of this product?

It could be beneficial in a way that it provides a better work experience to the employees, so they could be more engaged in their work and could have a better understanding. It is working on making all the essentials for a workplace to be available on this one platform, so the users find it easier instead of logging in to several devices.

What do you dislike most about this product?

The system analytics should be working as expected from Meta. It could be a little frustrating in the sense of layout for a totally new user who never had any experience with this type of platform. It could be requiring a good administration for behind the scene works to be more efficient and better.

What recommendations would you give to someone considering this product?

Workplace By Meta has been found to be a great working resource over the time in pandemic situations. It is the latest tech and it is evolving faster to get better. I personally think that it is a reliable workplace and it would not disappoint in the upcoming times.

Pros

  • Unique Features
  • Saves Time
  • Respectful
  • Helps Innovate

Henrique C.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use, but features disappoint.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Familiar tool, similar to messenger Facebook.

What is your favorite aspect of this product?

Familiar tool, similar to messenger Facebook.

What do you dislike most about this product?

file sharing failures

What recommendations would you give to someone considering this product?

Very good product and easy to use.

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Helps Innovate

Jeanne A.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Workplace by Meta-reducing the workload

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

This has greatly helped us to maintain a sense of accomplishment in our organization. We can create a group of like-minded people to enjoy the same mindset activities they want to do, and everyone can generally explore many of the things they might like based on a variety of organizations.

What is your favorite aspect of this product?

The best thing about the workspace is that it is easy to use and a small seam user interface does a special job of creating an unobtrusive UI that is very interesting to watch. An audio conference is the best feature available that you do not need to send a google invitation to meet if you need to discuss something unusual and nothing planned or professional.

What do you dislike most about this product?

The option to delete a comment works at times but gets stuck quite often. All the comments on a live session do not appear after it is over. A feature as important as being able to add and edit a schedule is missing.

What recommendations would you give to someone considering this product?

An organization that is large or growing can use the meta platform as it helps to stay connected to the social lives of the employees we care about. 10/9 for this app. I recommend this platform to others.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation