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Workplace from Meta

Composite Score

8.1 /10

CX Score

8.5 /10

52 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Respectful
Appreciates Incumbent Status
Saves Time

Feature Ratings

Average 82

Video Conferencing

Audio Conferencing VoIP

Instant Messaging

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Facilitator Functions

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Maria T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

A communication without limitations

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It allows communication to be in real time but in a technological way, it is one of the ways that new organizations are capturing new users, because it is not necessary to leave home to be able to communicate and it is something that as members of a company great we have learned to use, this being one of the most used because it is quick to understand and easy to implement

What is your favorite aspect of this product?

I like it mainly because multiple people can be in the meeting at the same time, also that the company that the sponsor is very well known and the configuration to find the tools such as sending files, joining others to the calls, as well as recording or sharing screens is easy. to do, its main benefits I must say is the video quality as well as its ability to send files in real time

What do you dislike most about this product?

I have had no problems, I have been able to understand it and adapt it as a tool

What recommendations would you give to someone considering this product?

I recommend it for any business sector or those companies that have not yet worked with this type of system

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

Workplace from Meta: A great collaboration tool

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Jasmeet S.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

The system is highly authentic and secure

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

It's a 2-way communication tool that helps both parties to cooperate and interact with each other and share important information without the fear of security threats. The system is highly authentic and secure and it also allows its host to collect necessary information through comments from its participants.

What is your favorite aspect of this product?

Live stream and live collaboration with individuals around the globe make an exception and it doesn't restrict its user to interact with other people who live far away from their local destination. The secure and defended feature is an important element of Workplace with Meta.

What do you dislike most about this product?

The user could face difficulty to operate the system due to the high level of expertise and complex functionality.

What recommendations would you give to someone considering this product?

Workplace By Meta is a secure and low-cost communication tool to communicate and share confidential data with another party without the threat of hack and loss. This software is more preferably consumed by a large organization that needs to communicate with a large number of customers every day.

Pros

Trustworthy
Efficient Service
Caring
Acts with Integrity

Workplace from Meta

What is Workplace from Meta?

Company Details

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Workplace from Meta Ratings

88 Likeliness to Recommend

90 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

Maria T.

A communication without limitations

Likeliness to Recommend

Pros

Workplace from Meta: A great collaboration tool

Likeliness to Recommend

Pros

Jasmeet S.

The system is highly authentic and secure

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Instant Messaging

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Application Share

Virtual Whiteboard

Facilitator Functions

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support