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Workplace from Meta

Composite Score
8.6 /10
CX Score
8.8 /10
Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Instant Messaging

87

Voice and Video Collaboration

85

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

81

Document Collaboration

78

Cross Platform Support

78

Integration With Productivity Tools

77

Task Management

77

Screen Sharing

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

Quazi Motahar H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Workplace from Meta: Creating Team collaboration

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is a great tool with great features. Connecting with the team members and colleagues with ease; sharing important files and adding documents in knowledge library, live chat and meeting options with very simple and easy to use UI makes Workplace from Meta unique from its competitors.

What is your favorite aspect of this product?

Easy to use; simple UI and UX as it's similar to Facebook; Supports mobile devices; File sharing and live meeting with ease; Secured and different chat option and group option for diverse team members; For companies that have diverse employees and remote offices it's a must-have tool.

What do you dislike most about this product?

I liked everything about Workplace from Meta. Just sometimes while navigating from the browser it took some delays while loading home pages.

What recommendations would you give to someone considering this product?

Companies or firms that have diverse employees from all around the world and mainly focus on remote working can use this tool to enhance the co-ordination and communications between the team members and management. Connecting team members for meeting or achieving any company goals by sharing important files and knowledge sharing can be done by this tool. Ultimate team collaboration tool with instant messaging and connecting features.

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Amol W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic product ,east to use with great features

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Provides the public reviews about the company. So you can evaluate people's opinions before committing to the company. Allows people to comment about their personal experiences with the company, so you can get a better understanding of what to expect from the company. It works well for advertising properties because your posts show up in public feeds for everyone to see on a daily basis.

What is your favorite aspect of this product?

Enhance the seamlessness of remote work. Working face-to-face provides more insight, via body language predominately, into how clients and team members are feeling. This lack of in-person interaction can make communication less effective.

What do you dislike most about this product?

Mobbile application,the main problem aint the product itself but how workers uses it. Business allowing it at work needs to enforce strong policies about it to be sure people are getting paid to do their work and not use Facebook all day.

What recommendations would you give to someone considering this product?

Go for the product ,easy to use with great features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lawrence M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Workplace is a great collaboration tool

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

We're using this system to improve internal communications and boost participation across the company. To increase employee involvement and address concerns raised in annual company surveys, we undertake a number of campaigns on this platform.

What is your favorite aspect of this product?

Meta's Workplace has been an invaluable tool for our team as we've adjusted to hybrid work schedules since the flu epidemic. The platform allowed us to keep all of our workers in touch even when they couldn't be in the same place at the same time. The software serves as a central hub for all internal communications, as well as meetings, live video, and file sharing.

What do you dislike most about this product?

Improvements can be made in analytics at any time. For those not accustomed to using such platforms, the interface may seem overwhelming at first. Lots of scut work and paperwork is needed.

What recommendations would you give to someone considering this product?

The social element of Workplace from Meta makes it ideal for multinational corporations or organizations with geographically distributed teams, as employees can review and catch up on material in their own time, while managers and executives may develop and share content in a number of formats. It promotes free speech by giving employees of all ranks a platform to share their thoughts and gain recognition for their accomplishments.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Security Protects

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