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Workplace from Meta Logo
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Workplace from Meta

Composite Score
8.6 /10
CX Score
8.8 /10
Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Instant Messaging

87

Voice and Video Collaboration

85

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

81

Document Collaboration

78

Cross Platform Support

78

Integration With Productivity Tools

77

Task Management

77

Screen Sharing

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

Md. Masudul H.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

. Increased Productivity

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Meta offers advanced security features to protect sensitive data. The platform includes authentication, encryption, and data loss prevention, allowing organizations to keep their data safe and secure.

What is your favorite aspect of this product?

Meta allows employees to find and access relevant data quickly, no matter where they are. With a unified platform, users can move between different types of documents, images, and audio files quickly, saving them time and increasing their productivity. By providing a shared workspace, users can easily share documents and discuss project details, allowing teams to work together more effectively.

What do you dislike most about this product?

Even with advanced security measures, there’s always the potential for human error when using Meta. While Meta provides a range of features, it doesn’t offer the same level of support as other software programs. This can make it difficult for users to troubleshoot any issues they may have. Due to the proprietary nature of Meta, it may not be compatible with many other programs and systems. This can limit the functionality of the platform and make it difficult to use with other software.

What recommendations would you give to someone considering this product?

By providing a platform that can be used by employees across the globe, Meta can save companies money. Instead of investing in multiple programs and software, businesses can use Meta to access all of their data in one place, reducing their overall costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amelie B.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Excellent tool to communicate.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Meta is a powerful collaboration platform that stands out from the crowd by providing features and functionalities that its rivals lack. Workplace from Meta offers a wide range of features, including video conferencing and file sharing. It's also quite user-friendly because of how simple and straightforward it is to operate. Workplace from Meta is far and by the best option when compared to similar products.

What is your favorite aspect of this product?

My team's remote collaboration has greatly improved thanks to Workplace by Meta. Its user-friendly social media-like design, video conferencing tools, and real-time messaging have improved efficiency and connected people in meaningful ways. We can learn a lot about team dynamics and where we can make adjustments thanks to the information gleaned through its sophisticated analytics and insights.

What do you dislike most about this product?

Users unfamiliar with social media-style user interfaces may find the Workplace from Meta to have a more involved learning curve. Smaller enterprises and startups may find the price plans to be too expensive when compared to alternative remote collaboration options.

What recommendations would you give to someone considering this product?

Workplace from Meta is a straightforward and easy-to-use platform for real-time messaging, video conferencing, and team collaboration; it has completely revolutionized the remote work experience for my team. Its sophisticated analytical capabilities have also helped us get insight into team dynamics and enhance our processes. In sum, it's a must-have for any distributed team that wants to operate better together.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Margaret Z.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

A labor development solution

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

This is usually one of the most widely used tools for work team communications today and is prized for its ease and components that make it accessible. This tool stands out for its integration with frequently used systems such as Office 365 or Google Drive, to name a few. some and work as a plugin to connect them all

What is your favorite aspect of this product?

I like it because it may seem like just a work tool to unite the entire business sector and allow them to work as a team, but it is much more than that, this tool allows you to manage functions that help improve the workflow, allowing document management as well as storage and most importantly, you can work from anywhere

What do you dislike most about this product?

I have no problems with this tool, it is one of the most popular

What recommendations would you give to someone considering this product?

It is a fairly secure tool, and it is also a digital workspace that is constantly being developed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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