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Workplace from Meta

Composite Score
8.6 /10
CX Score
8.8 /10
Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Instant Messaging

87

Voice and Video Collaboration

85

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

81

Document Collaboration

78

Cross Platform Support

78

Integration With Productivity Tools

77

Task Management

77

Screen Sharing

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

Ignacio L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Workplace is a communication platform

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

I have been involving my company with this tool for a long time and the truth has been quite good, since Workplace is a communication platform where I always have the best and most up-to-date functions to communicate with each of the company's employees, in addition to the easy what is using this program we have the ability to integrate other applications that improve the skills of users, making this program not only a space to chat but also a place where we can meet in different parts of the world and do work under the tutelage of the company.

What is your favorite aspect of this product?

It is incredible the multiple actions that can be done with this program for the benefit of all types of companies, one of the functions that we use in Workplace is the possibility of chatting live so that many users can participate and interact with us, this program can collect all the information based on this option to study them through surveys as well as each of the comments are studied, this program has offered us the possibility of having a connection with all the employees of the company in an initial way, not only through a chat but also the sharing of files and all kinds of documents.

What do you dislike most about this product?

Despite the great capabilities of this program, we do not have the power to customize and configure, there are very few options that we have in this regard, this is a huge limitation for us to be able to change our profiles for the demand that each of the projects requires company, on the other hand, this program does not have a successful customer service to chat about problems with the software.

What recommendations would you give to someone considering this product?

Workplace is one of the most popular programs that exists in its market and it is for the time that it has been innovating its options and maintaining the quality of its functions, this means that more and more users are working through this medium and we get the best performance. of these digital charities to connect with each other, we are many people who recommend this incredible program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna K.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Excellent option for business communication.

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

This software is exceptional because of the many features it contains that promote effective communication and teamwork. The program has a lot of helpful tools that make collaboration a breeze, and it's quite easy to pick up and use. Video conferencing and file sharing are just two of the many convenient options available in Meta Workplace.

What is your favorite aspect of this product?

The intuitive design of Workplace from Meta is one of my favorite features. Team members can easily share information and work together thanks to this handy feature. Features like chat, video conferencing, file sharing, and group collaboration tools are just few of the many that are available on the platform. It also features a mobile app that lets you keep in touch even when you're on the run.

What do you dislike most about this product?

There are a couple things about Meta's Workplace that really annoy me. The price tag could be prohibitive at first, especially for startups or organizations with limited funds. Even though the platform has many useful functions, not all of them may be necessary for every group or company. Workplace from Meta may have adoption and integration issues due to its status as a newly released platform.

What recommendations would you give to someone considering this product?

This software comes highly recommended since it provides an excellent platform for teamwork thanks to its many useful features, adaptability, and flexibility. In addition, it shows how productive and involved a team is. Although it may be a bit pricey, businesses should really consider investing in this helpful resource if they are serious about improving employee collaboration and output. It's possible that some people or groups won't find it to be the best program for their needs. Therefore, before investing in this platform, it is essential to carefully assess the features and pricing.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jessica A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use and efficient

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Easy to use and navigate

What is your favorite aspect of this product?

Customize notifications for preferences

What do you dislike most about this product?

Hard to keep track of group chats

What recommendations would you give to someone considering this product?

Clearly organize groups in easy to navigate system

Pros

  • Caring
  • Respectful
  • Transparent
  • Helps Innovate

Cons

  • Vendor Friendly Policies
  • Under Delivered

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