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Workplace from Meta

Composite Score
8.6 /10
CX Score
8.8 /10
Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Instant Messaging

87

Voice and Video Collaboration

85

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

81

Document Collaboration

78

Cross Platform Support

78

Integration With Productivity Tools

77

Task Management

77

Screen Sharing

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

Padmakar B.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Meta workplace, the ideal work collaboration tool

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

The brand, experience,

What is your favorite aspect of this product?

The capabilities that are inherited from Facebook

What do you dislike most about this product?

Should enable more enterprise capabilities

What recommendations would you give to someone considering this product?

Have a better negotiation

Pros

  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Sheetal R.

  • Role: Human Resources
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

This is fantastic

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

If you are considering Workplace from Meta, you may also want to investigate similar alternatives or competitors to find the best solution. Business Instant Messaging Software is a widely used technology, and many people are seeking productive, easy to use software solutions with notifications, file sharing, and document collaboration. Other important factors to consider when researching alternatives to Workplace from Meta include video calls and user interface. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Workplace from Meta, including Google Workspace, Slack, Microsoft Teams,

What is your favorite aspect of this product?

Features at a Glance. Business Communication. Knowledge Library. Groups. News Feed. Key Updates. Employee Engagement. Live Video. Comments. Video Chat. Auto-Translate. Strengthen Culture. Groups. Polls. Profiles. Surveys. Safety Center. Getting Connected. Integrations. Access Codes. Bots. Insights. Mobile. As Glassdoor releases its 100 Best Places to Work report of 2023, both companies are absent from the list. Last year, Meta was ranked #47, a significant decline from its #11 spot in 2021. Similarly, Apple came in at #56 last year, after being ranked #31 in 2021

What do you dislike most about this product?

Limited future roadmap information available. The product allows for limited customization (eg. you cannot disable chat and other capabilities) Integrations are limited both in availability and complexity.

What recommendations would you give to someone considering this product?

Share important updates with teams, regions, or companies in official Groups. Send instant messages and make video calls in Chat. Hold virtual meetings with up to 50 colleagues in Rooms. Make company announcements more authentic and engaging with live video broadcasts. Workplace also integrates with existing business tools, including Office 365 and G Suite, to provide a secure and productive way for people to share knowledge, work together, and build communities

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Mauricio L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

One of the best communication tools

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

This program has the best options that any social network has but dedicated to the growth of my company, Meta's Workplace is the best communication platform we have had in the company, it is in this space where we share a large part of our information and files multimedia such as photos and video related to our company, it is also an excellent tool to organize certain aspects and projects of my daily work, I really like this program because of how easy and organic it is to use, since the functionality and the proposal of each one Of options are displayed and manipulated just like Facebook or other applications.

What is your favorite aspect of this product?

The great functions of this program allow me to choose a selective group to work on and execute certain projects and likewise effectively monitor each of the tasks that we are about to perform. Workplace by Meta is a program where we have the ability to exchange all kinds of of documents in real time with each of our co-workers or in our profile and analyze each of the comments they generate. One of the great contributions of this program are the administrative tools that are at our disposal and are perfectly related to dynamic and operational of our work, using this program I can better communicate and organize the department of my company.

What do you dislike most about this product?

The dependence of this program on a good internet connection is very high, since the large size of the software and the weight of each of its tools require a fluid connection, since otherwise there will be many difficulties for the program to be able to To run calmly and without freezing in the middle of a project, it is annoying that the program requires a strong connection to work without interactions and stable.

What recommendations would you give to someone considering this product?

The integration of this program to any type of company is gratifying because of the way we communicate and the sharing of multiple jobs with all the members of the company is incredible, that is why Workplace by Meta is one of the best platforms that I can recommend for reinforce the tools on the companies' web, this program is worth it to have a community in the cloud with all the departments of your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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