Workplace from Meta

Composite Score

8.8 /10

CX Score

9.0 /10

88 Reviews Write a Review

Claim Software

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 92%
Conflict Resolution:: 90%
Strategy & Innovation:: 91%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Efficient Service
Trustworthy
Helps Innovate

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Notifications

Search

File Sharing Collaboration

Granular Access Management

Task Management

Document Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Average 82

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Siddharth V.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy instant messaging option

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace has given me the opportunity to connect with other independent business owners with similar interests and values. It is a secure platform we feel safe sharing motivating content.

What is your favorite aspect of this product?

It enables multiple users to connect with each other by assembling groups chats, supporting video calls. It entitles instant messaging and live streaming as well. Live video calling is its enthralling feature so that people can broadcast live straight through their devices. T

What do you dislike most about this product?

I disliked the large amount of notifications that are received from the groups that I participated. This impacts directly on my productivity at work, because it spent a considerable amount of time.

What recommendations would you give to someone considering this product?

Get a hang of it by making a group with close friends

Pros

Client Friendly Policies
Acts with Integrity
Reliable
Performance Enhancing

Padmakar B.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

Meta workplace, the ideal work collaboration tool

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

The brand, experience,

What is your favorite aspect of this product?

The capabilities that are inherited from Facebook

What do you dislike most about this product?

Should enable more enterprise capabilities

What recommendations would you give to someone considering this product?

Have a better negotiation

Pros

Client's Interest First
Helps Innovate
Continually Improving Product
Reliable

Sheetal R.

Role: Human Resources
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

This is fantastic

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

If you are considering Workplace from Meta, you may also want to investigate similar alternatives or competitors to find the best solution. Business Instant Messaging Software is a widely used technology, and many people are seeking productive, easy to use software solutions with notifications, file sharing, and document collaboration. Other important factors to consider when researching alternatives to Workplace from Meta include video calls and user interface. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Workplace from Meta, including Google Workspace, Slack, Microsoft Teams,

What is your favorite aspect of this product?

Features at a Glance. Business Communication. Knowledge Library. Groups. News Feed. Key Updates. Employee Engagement. Live Video. Comments. Video Chat. Auto-Translate. Strengthen Culture. Groups. Polls. Profiles. Surveys. Safety Center. Getting Connected. Integrations. Access Codes. Bots. Insights. Mobile. As Glassdoor releases its 100 Best Places to Work report of 2023, both companies are absent from the list. Last year, Meta was ranked #47, a significant decline from its #11 spot in 2021. Similarly, Apple came in at #56 last year, after being ranked #31 in 2021

What do you dislike most about this product?

Limited future roadmap information available. The product allows for limited customization (eg. you cannot disable chat and other capabilities) Integrations are limited both in availability and complexity.

What recommendations would you give to someone considering this product?

Share important updates with teams, regions, or companies in official Groups. Send instant messages and make video calls in Chat. Hold virtual meetings with up to 50 colleagues in Rooms. Make company announcements more authentic and engaging with live video broadcasts. Workplace also integrates with existing business tools, including Office 365 and G Suite, to provide a secure and productive way for people to share knowledge, work together, and build communities

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Workplace from Meta?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Notifications Tool alerts business of an application generated event.

Search The system can search an entire body of a document for a keyword or phrase.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Siddharth V.

Easy instant messaging option

Likeliness to Recommend

Pros

Padmakar B.

Meta workplace, the ideal work collaboration tool

Likeliness to Recommend

Pros

Sheetal R.

This is fantastic

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Voice and Video Collaboration

Notifications

Search

File Sharing Collaboration

Granular Access Management

Task Management

Document Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support