Workplace from Meta

Composite Score

8.8 /10

CX Score

9.0 /10

88 Reviews Write a Review

Claim Software

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 92%
Conflict Resolution:: 90%
Strategy & Innovation:: 91%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Efficient Service
Trustworthy
Helps Innovate

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Notifications

Search

File Sharing Collaboration

Granular Access Management

Task Management

Document Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Average 82

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Vee L.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Great application for group work communications.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

With Workplace Facebook we have improved a lot, it is a solution for people who are part of the research department, our explorations are intended to try to locate amendments to housing problems and food production. The communication that the main directors have with the team is very good and practical.

What is your favorite aspect of this product?

It is nice you told the communication in real time. It is a somewhat complicated service that we formalize in a very simple way. Proportions for fast communications. This product can also be used to extract information or create collaboration. Platforms are quick to share kinds of ideas. Better interactions, has authorized to interact with countless of my colleagues with whom I have no official relationship. Easy to use and very flexible.

What do you dislike most about this product?

I am pleased to say that I have no complaints about this wonderful tool. Facebook Workplace is really an excellent product, it is very good and effectively fast in communication.

What recommendations would you give to someone considering this product?

This tool is useful for our team as it is large and we need to communicate regardless of the distance from your work as soon as possible. We consider this app to be great for speeding up communications between workers. It is superlative to work as a social group to achieve a goal, relationships are narrower with colleagues and clients.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Halsey R.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Great fluency of communication.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

It has a communication that is in real time and by its constant position. It creates bonds between clients and workers, and makes the workplace more fun by being a little more dynamic. It can be used anywhere and on any device.

What is your favorite aspect of this product?

It is a good communication tool for companies, we have an efficient method of sharing files that can be easily integrated with other collaboration tools that we use. It makes communication much easier.

What do you dislike most about this product?

It is affordable and very easy to set up. It is ideal for companies of any size. You can connect with your employees and pass on any important information to your employees.

What recommendations would you give to someone considering this product?

Very useful for users, share files, messages and information related to the company. We can also talk by video call, create work groups and follow the most important events. Almost everyone uses it for its capacity for efficiency.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Easy to use, great interface, fun to playaround

Likeliness to Recommend

6 /10

Pros

Continually Improving Product
Reliable
Effective Service
Inspires Innovation

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Workplace from Meta?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Notifications Tool alerts business of an application generated event.

Search The system can search an entire body of a document for a keyword or phrase.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Vee L.

Great application for group work communications.

Likeliness to Recommend

Pros

Halsey R.

Great fluency of communication.

Likeliness to Recommend

Pros

Easy to use, great interface, fun to playaround

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Voice and Video Collaboration

Notifications

Search

File Sharing Collaboration

Granular Access Management

Task Management

Document Collaboration

Integration With Productivity Tools

Cross Platform Support

Screen Sharing

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support