Facebook

Workplace from Meta

Composite Score

8.6 /10

CX Score

8.8 /10

78 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Efficient Service
Trustworthy
Saves Time

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Document Collaboration

Cross Platform Support

Integration With Productivity Tools

Task Management

Screen Sharing

Vendor Capability Ratings

Average 82

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Alice N.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Powerful employees engagement/brand awareness.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Facebook is more user friendly, it has a very user friendly interface that is easy to work with and its very uncomplicated. It promotes collaboration-it gets better and better the more you use it,combining group discussions and instant messaging accomplishes this. Robust integration workplace by Facebook currently integrates with third-party apps that includes Microsoft office,Google G suite,Box Salesforce and Zoom.

What is your favorite aspect of this product?

My favourite aspects about Workplace by Facebook is that it enables engagement between employees,it promotes diversity and employees feedback as it is designed to focus on individuals rather than organisation. Employees opinions can be measured by running polls,leading to improved employee relationships. I Like that there is unlimited photo/video uploads,staying true to Facebook tradition, workplace by Facebook allows users to upload unlimited videos and photos.

What do you dislike most about this product?

So far so good,for the 3 years i have been using this platform i have never encountered any issues that was not solved by the customer support team.

What recommendations would you give to someone considering this product?

To start with this platform is cost effective and user friendly. Has a well detailed tutorial videos. Highly trained customer support team. Promotes brand awareness of your organisation/personal brand.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Leah P.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Better communication.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Work good communication in the company, all departments are using this solution for so much variety it offers, we share activities in addition to showing them the information they want to be useful for all workers.

What is your favorite aspect of this product?

It can be used on any computer and on the mobile devices you want, with this software keeping us is very effective, with ease of use, sharing and receiving the desired information that is needed.

What do you dislike most about this product?

This platform is perfect for creating a dynamic environment and for everyone to create a link to make the workplace more interactive. There are no complaints whatsoever for Workplace by Facebook.

What recommendations would you give to someone considering this product?

Facebook Workplace has found a high-quality tool that provides us with a business communication facility, now sharing information among the company's workers has facilitated and streamlined the tasks to be carried out. Promotes teamwork, job aspirations in general.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vee L.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Great application for group work communications.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

With Workplace Facebook we have improved a lot, it is a solution for people who are part of the research department, our explorations are intended to try to locate amendments to housing problems and food production. The communication that the main directors have with the team is very good and practical.

What is your favorite aspect of this product?

It is nice you told the communication in real time. It is a somewhat complicated service that we formalize in a very simple way. Proportions for fast communications. This product can also be used to extract information or create collaboration. Platforms are quick to share kinds of ideas. Better interactions, has authorized to interact with countless of my colleagues with whom I have no official relationship. Easy to use and very flexible.

What do you dislike most about this product?

I am pleased to say that I have no complaints about this wonderful tool. Facebook Workplace is really an excellent product, it is very good and effectively fast in communication.

What recommendations would you give to someone considering this product?

This tool is useful for our team as it is large and we need to communicate regardless of the distance from your work as soon as possible. We consider this app to be great for speeding up communications between workers. It is superlative to work as a social group to achieve a goal, relationships are narrower with colleagues and clients.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

87 Likeliness to Recommend

95 Plan to Renew

2 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Alice N.

Powerful employees engagement/brand awareness.

Likeliness to Recommend

Pros

Leah P.

Better communication.

Likeliness to Recommend

Pros

Vee L.

Great application for group work communications.

Likeliness to Recommend

Pros

Most Popular Workplace from Meta Comparisons

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2
Since last award

Feature Ratings

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Document Collaboration

Cross Platform Support

Integration With Productivity Tools

Task Management

Screen Sharing

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support