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Workplace from Meta

Composite Score

8.6 /10

CX Score

8.8 /10

78 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Efficient Service
Trustworthy
Saves Time

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Document Collaboration

Cross Platform Support

Integration With Productivity Tools

Task Management

Screen Sharing

Vendor Capability Ratings

Average 82

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Kingaru M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Why You Should Try Workplace By Meta

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace By Meta is not only good when it comes to instant business messaging but is also great with video conferencing. It's therefore multi-purpose yet comes at an affordable cost. It also makes collaboration easy.

What is your favorite aspect of this product?

Workplace By Meta offers quality features and is easy to use. Sending messages is easy and we can as well use the software for web conferencing. I like that the UI is one of the best and the dashboard is straightforward

What do you dislike most about this product?

Workplace By Meta has been good all through and so no complaints.

What recommendations would you give to someone considering this product?

For web conferencing and instant business messaging, I recommend Workplace By Meta. It offers all a business needs for communication and collaboration

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Oumarou S.

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Easy-to-use and good results so far

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It's unique and has the largest potential customers to reach

What is your favorite aspect of this product?

Usability, intuitivity, ease of use and support quality

What do you dislike most about this product?

Nothing so far. I do like everything I used to date

What recommendations would you give to someone considering this product?

Do not hesitate to give it a try. It will help boost your business.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Murimi K.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

My Experience With Workplace By Meta

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace By Meta transform all businesses communications and makes employees engagements and collaboration easy easy which in turn enhance employees productivity.

What is your favorite aspect of this product?

I like that Workplace By Meta is multi-purpose and makes business communication easy. It's great for both video conferencing and instant business messaging. It's affordable and offers user friendly features

What do you dislike most about this product?

No single disregard for Workplace By Meta. Has been an important tool in our business

What recommendations would you give to someone considering this product?

For best collaboration features, I would recommend Workplace By Meta. It's user friendly, well equipped and makes business communication straightforward

Pros

Continually Improving Product
Trustworthy
Unique Features
Caring

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

87 Likeliness to Recommend

95 Plan to Renew

2 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Kingaru M.

Why You Should Try Workplace By Meta

Likeliness to Recommend

Pros

Oumarou S.

Easy-to-use and good results so far

Likeliness to Recommend

Pros

Murimi K.

My Experience With Workplace By Meta

Likeliness to Recommend

Pros

Most Popular Workplace from Meta Comparisons

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2
Since last award

Feature Ratings

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Document Collaboration

Cross Platform Support

Integration With Productivity Tools

Task Management

Screen Sharing

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support