Workplace from Meta Logo
Workplace from Meta Logo
Facebook

Workplace from Meta

Composite Score
8.6 /10
CX Score
8.8 /10
Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Instant Messaging

87

Voice and Video Collaboration

85

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

81

Document Collaboration

78

Cross Platform Support

78

Integration With Productivity Tools

77

Task Management

77

Screen Sharing

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

Harmonys J.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A quick and smooth software program for work chat.

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Facebook is a free on-the-cloud system. At Agoda, we use workplace to attach to different non-work-related stuff. Since Workplace is formed by Facebook, every function and UX style for the system is the same thing as Facebook. Since everybody is aware of the way to use Facebook, new joiners simply best-known how to use it while not questioning it. Workplace conjointly supports integrations from another software package through API similar to Workday.

What is your favorite aspect of this product?

Newsfeed of the workplace from FB is extremely sensible we are able to track all news of our company in this place. All company employe work beside all of the worker's members in a single place and share their doubts and the other factor concerning the company. User reasoning is comparable to FB thus not tough to use it due to all of the ability to use FB.

What do you dislike most about this product?

I really cannot complain concerning Workplace because it may be a free on-the-cloud system. However, recently, Workplace doesn’t enable the corporate Alumni to use the company workplace anymore. This is smart however it causes us to migrate from our Alumni group to a different platform. Nevertheless, we’ll still use workplace as our non-work-related channel. One other essential factor that I dislike about workplace is the admin platform. The video conferencing feature isn’t accessible within the workplace from FB. No video conference feature introduced yet. Privacy issues are clearly a problem with something that Facebook owns.

What recommendations would you give to someone considering this product?

I surely recommend it because it is free of cost, easy to use and is very helpful for the user.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Helen D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A great business tool from Meta that connects

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is good for connecting with your coworkers. You can easily make a group in which you can add a new post, image or videos to kick start the discussion.

What is your favorite aspect of this product?

Workplace by Meta is available for both desktop and mobile phone users. It has search abilities to find your old information. You can paste images on your posts and comments without saving them as a file. It allows you to have three levels of groups for your security which are ‘open’, ‘closed’ and ‘secret group’. Workplace chat can be set as do not disturb. You can easily share whatever you want.

What do you dislike most about this product?

Sometime notifications do not work or delayed. Workplace chat is not suitable for deleting the comments, sometimes the comment that you delete are not deleted. Watching videos took too much time. Video calling is not available. It wastes time by generating spam content.

What recommendations would you give to someone considering this product?

It is recommended if you want to stay connected to your coworkers remotely through a group. Also if you are using workplace you have no security concern as it is totally separate from Facebook and no one from workplace can see your Facebook profile. In spite of that, Meta doesn’t allow video calling so if you want video calling switch to another platform.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Ishagaki G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Business Instant Messaging Software

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace By Meta aims at transforming communication while streamlining workflows for better Productivity

What is your favorite aspect of this product?

Workplace By Meta offers best features for employees collaboration and communication. The software streamlines business workflows It offers powerful features such as Chat, Rooms, Groups, Live Video and much more Using this software is easy

What do you dislike most about this product?

No problems encountered using Workplace By Meta

What recommendations would you give to someone considering this product?

Business communication and workflow management, I recommend Workplace By Meta. We have used it successfully and it's cost effective as well.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular Workplace from Meta Comparisons