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Workplace from Meta

Composite Score

8.6 /10

CX Score

8.8 /10

78 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Efficient Service
Trustworthy
Saves Time

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Document Collaboration

Cross Platform Support

Integration With Productivity Tools

Task Management

Screen Sharing

Vendor Capability Ratings

Average 82

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Iryna P.

Role: Sales Marketing
Industry: Shipping
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

The technology of the future

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace is designed to assist companies' field teams by connecting them with mobile-friendly and easy-to-use features such as shift change, knowledge library, and live streaming. More than 7 million users have signed up for the platform since its inception. Workplace has attracted attention especially among multinational organizations.

What is your favorite aspect of this product?

As a result of cooperation with Meta, the Workplace application will be added to Microsoft Teams. Thanks to this feature, users will be able to access and use the Workplace application directly without wasting time or switching between applications. With the Workplace integration, users will be able to broadcast live. They will be able to broadcast their meetings in Teams Meetings live on Workplace. In this way, other users will be able to see the meeting on Workplace. Users who wish will be able to watch the meeting later on through the recordings.

What do you dislike most about this product?

Workplace is a platform within the Oculus platform that creates space to hold virtual reality meetings with its team. While the platform currently offers a completely Free use for users outside the company, it provides working environments for Companies with per capita charges.

What recommendations would you give to someone considering this product?

Thanks to Workplace, you get a special working environment for yourself. You can think of it in real life like this; The desk and environment you create in your meta home is the room in your home in real life, and the room you create in Workplace is your office in your office. In addition, you also have a meeting room in Workplace. You can think of this as your meeting room in your company.

Pros

Enables Productivity
Trustworthy
Generous Negotitation
Continually Improving Product

Henrique C.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use, but features disappoint.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Familiar tool, similar to messenger Facebook.

What is your favorite aspect of this product?

Familiar tool, similar to messenger Facebook.

What do you dislike most about this product?

file sharing failures

What recommendations would you give to someone considering this product?

Very good product and easy to use.

Pros

Performance Enhancing
Saves Time
Respectful
Helps Innovate

Abdul S.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

its more efficient and friendly use than other with high security.

What is your favorite aspect of this product?

the favorite part is we all member can talk easy with each other.

What do you dislike most about this product?

nothing to have about this product.

What recommendations would you give to someone considering this product?

i would recommend to other for time saving and task management.

Pros

Continually Improving Product
Reliable
Effective Service
Helps Innovate

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

87 Likeliness to Recommend

95 Plan to Renew

2 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Iryna P.

The technology of the future

Likeliness to Recommend

Pros

Henrique C.

Easy to use, but features disappoint.

Likeliness to Recommend

Pros

Abdul S.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Document Collaboration

Cross Platform Support

Integration With Productivity Tools

Task Management

Screen Sharing

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support