Workplace from Meta Logo
Workplace from Meta Logo
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Workplace from Meta

Composite Score
8.6 /10
CX Score
8.8 /10
Workplace from Meta
8.6 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Instant Messaging

87

Voice and Video Collaboration

85

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

81

Document Collaboration

78

Cross Platform Support

78

Integration With Productivity Tools

77

Task Management

77

Screen Sharing

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of IT Administration

84

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Breadth of Features

81

Vendor Support

77

Workplace from Meta Reviews

Eduardo E G.

  • Role: Public Sector
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Start working with a familiar user interface!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Everyone feels at ease using this user interface. Searching for the appropriate places to start a chat, a meeting, or seek up a knowledge article doesn't take any time. It is simple to comprehend and utilize because the UI resembles Facebook. A fantastic place to upload materials that anybody may access is the Knowledge Library.

What is your favorite aspect of this product?

Project groups foster the creation of more pertinent talks while the chat feature enables users to provide real-time comments. Unlimited photo and video uploads are available. it keeps up Facebook's culture. We can post questions from the Facebook group at work and provide answers for those questions.

What do you dislike most about this product?

The way the message was organized needed to be much improved. People often easily miss crucial messages, thus it's important to mention them in texts in order to inform them also message responses need to be improved. When you are participating in the same thread and topic, it is difficult to respond to a specific message.

What recommendations would you give to someone considering this product?

It takes a little while to share a file over WP, and during the attachment, the file can disappear for a brief period of time. It can be tricky, so you should wait and double-check that your data is being sent also iI receive updates on every action and therefore you should deactivate them if you do not prefer it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Respectful

Melisa T.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Quick and easy software for easy chat!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

The working environment from Meta is the best stage for reaching out to all partners in the best imaginative manner. For organizations that have different representatives and distant workplaces, Workplace Meta is the best stage. I can share my documents, questions, and live gatherings at this stage. It's exceptionally easy to use as its UI and UX is like Facebook. Additionally, it upholds various gadgets and is simple to explore. Nothing fascinates me better in the Workplace than Groups. I love the Group highlight, as it empowers me to hold fabulous work and non-business-related discussions with select co-representatives in my association.

What is your favorite aspect of this product?

The work environment gives an option in contrast to messages from one individual to another, nonstop commitment, and correspondence between representatives of my association in various urban areas. The work environment has helped in building areas of strength for a bond, among representatives in my association. In fact, I have met and connected with additional representatives of my association in Workplace, then I have met in actual work life. Correspondences, for the most part, we can interface with a similar group from different areas to trade thoughts for new ventures or clients.

What do you dislike most about this product?

Working environment Chat isn't dependable as far as having the option to erase a remark you sent. Some of the time it works, now and again it doesn't. There isn't anything extraordinary about Workplace. No one requested a "Facebook for Work", and we as of now utilize Slack for pretty much whatever might be shared on Workplace. I want to additional portion on each page. For instance, I want to have different subpages inside my page to see Metrics, Updates, Wins, Losses, and so on. It would truly help.

What recommendations would you give to someone considering this product?

Large organizations or firms, that have different representatives from one side of the planet to the other and to settling on any last choice. Basically, centers around remote working can utilize this to improve the correspondence between the representatives and the executives. The board can go live and share their notification or gatherings utilizing it. It feels like you are nearby while utilizing this stage. I would agree that initially do some exploration prior to settling on any last choice.

Pros

  • Respectful
  • Acts with Integrity
  • Generous Negotitation
  • Helps Innovate

Lisa C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A Quality Communication Platform

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Meta is very user-friendly and has simple and familiar user interface which allows every user to use their features without any confusion and frustration. They have great chat capabilities and features. It is very easy to share the news with clients and customers. To do any sort of announcement is very feasible and easy.

What is your favorite aspect of this product?

Workplace by Meta brings groups of people together to share information and stories. Their chat app is pretty decent and elegant. It is a very large group meeting broadcast platform to manage everything. They have the best UI system because it is similar to Facebook and most familiar to most employees. Their newsfeed track is very good to keep track of everything including the company’s updates and team news.

What do you dislike most about this product?

Workplace by Meta does not have video meeting features and we have to perform everything through text and voice messages which are very frustrating. It does not integrate well with the third party and the organizations. There is no screen sharing capability and if we want to do any sort of live meeting or conference we cannot do it. It is not feasible for the old coworkers and customers. It sometimes causes time to sink at work.

What recommendations would you give to someone considering this product?

Workplace by Meta is recommended because it is very user-friendly and easy to manage.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

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