WorkFusion, Inc.

WorkFusion Enterprise

Composite Score

6.7 /10

CX Score

7.2 /10

16 Reviews Write a Review

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What is WorkFusion Enterprise?

WorkFusion’s AI-powered products provide all of the tools an operations team needs to automate business processes.

Company Details

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WorkFusion Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkFusion Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkFusion Enterprise?

6% Negative

14% Neutral

80% Positive

Pros

Transparent
Altruistic
Client's Interest First
Respectful

Feature Ratings

Average 73

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Average 73

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

WorkFusion Enterprise Reviews

Zach J.

Role: Consultant
Industry: Agriculture
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

A great product, easy to use

Likeliness to Recommend

4 /10

What differentiates WorkFusion Enterprise from other similar products?

It is easy to use, easy to show others how to use even without coding experience and it continually develops

What is your favorite aspect of this product?

Needing the license in order to study the material

What do you dislike most about this product?

I would just want the material to be open source and I have to have the license in order to study it

What recommendations would you give to someone considering this product?

Get the license and you will be very satisfied with the product it's very reliable and easy to use

Pros

Respectful
Acts with Integrity
Client's Interest First
Transparent

Katherine T.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy to customize for a variety of purposes!

Likeliness to Recommend

8 /10

What differentiates WorkFusion Enterprise from other similar products?

Workfusion is easy to use and customize for a variety of purposes.

What is your favorite aspect of this product?

My favourite aspect of this product is mostly related to its Artificial Intelligence capabilities, such as OCR and NLP.

What do you dislike most about this product?

Nothing to dislike so far!

What recommendations would you give to someone considering this product?

I would recommend taking advantage of their free online training.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shweta S.

Role: Student Academic
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Build reliable and Efficient bots.

Likeliness to Recommend

10 /10

What differentiates WorkFusion Enterprise from other similar products?

I used all the data extraction features from 2017 to 2018 and it was quite impressive. The AutoML learning was easy and I can say that automation solutions are more reliable because of actual usage of technical skills like Selenium, Java, Groovy unlike some other tools where you had to fix the element finding step over and over again. Everything waa integrated to cloud platform from where our actual data comes from as input to bot. Managing the bot is so easy with all the configurations provided.

What is your favorite aspect of this product?

1.Integration with other platforms. 2. Learning material given were easy to learn and understand with coding snippets provided. 3. Cloud integration. 4. Auto ML 5. Analytics provided in control tower is very helpful in measuring the solutions efficiency etc.

What do you dislike most about this product?

Earlier the learning material was not available to everyone unless you have licensed version. Some people may not like the coding part in control tower. But now its available as community version.

What recommendations would you give to someone considering this product?

1.Helpful fand reliable for data extraction, training sets. 2.Robust bot is achievable on this software. 3.Technical people are available for any issues. 4. Capabilities are good for ML and AI integration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

WorkFusion Enterprise

What is WorkFusion Enterprise?

Company Details

Need Assistance?

WorkFusion Enterprise Ratings

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love WorkFusion Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Real-Time Debugging Identifying errors in process while bot is working.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Native AI Ability to perform decision making as part of process automation

Exception Handling Bots take specific standard actions based on unexpected conditions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

WorkFusion Enterprise Reviews

Zach J.

A great product, easy to use

Likeliness to Recommend

Pros

Katherine T.

Easy to customize for a variety of purposes!

Likeliness to Recommend

Pros

Shweta S.

Build reliable and Efficient bots.

Likeliness to Recommend

Pros

Feature Ratings

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration