WorkFusion, Inc.

WorkFusion Enterprise

Composite Score

6.7 /10

CX Score

7.2 /10

16 Reviews Write a Review

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What is WorkFusion Enterprise?

WorkFusion’s AI-powered products provide all of the tools an operations team needs to automate business processes.

Company Details

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WorkFusion Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkFusion Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkFusion Enterprise?

6% Negative

14% Neutral

80% Positive

Pros

Transparent
Altruistic
Client's Interest First
Respectful

Feature Ratings

Average 73

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Average 73

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

WorkFusion Enterprise Reviews

Rahul G.

Role: Vendor Management
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

The infra requirements are huge, needs thinking.

Likeliness to Recommend

7 /10

What differentiates WorkFusion Enterprise from other similar products?

I would rather answer this in a different way - there are multiple open source, other applications which are slowly taking over the market. They are light, easy to use, and have quick results.

What is your favorite aspect of this product?

Training Modules.

What do you dislike most about this product?

Heavy Infra requirements.

What recommendations would you give to someone considering this product?

Look for alternatives.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Harish K.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Reliable Product

Likeliness to Recommend

9 /10

What differentiates WorkFusion Enterprise from other similar products?

WorkFusion offers more than traditional RPA features like ML, BPM, Dashboards etc. Distributed architecture of the software makes it easy to scale and execute. With open-source nature of the product, integration is more easier with other products.

What is your favorite aspect of this product?

Business Process management & orchestration

What do you dislike most about this product?

Complicated infrastructure

What recommendations would you give to someone considering this product?

Assess the needs and consider it for a scalable & reliable solutions for highly complicated problems

Pros

Effective Service
Helps Innovate
Reliable
Unique Features

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Operational platform stability disappointing

Likeliness to Recommend

5 /10

Pros

Client Friendly Policies
Altruistic
Includes Product Enhancements
Appreciates Incumbent Status

Cons

Less Reliable
Less Performance Enhancing
Less Productive

WorkFusion Enterprise

What is WorkFusion Enterprise?

Company Details

Need Assistance?

WorkFusion Enterprise Ratings

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love WorkFusion Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Real-Time Debugging Identifying errors in process while bot is working.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Native AI Ability to perform decision making as part of process automation

Exception Handling Bots take specific standard actions based on unexpected conditions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

WorkFusion Enterprise Reviews

Rahul G.

The infra requirements are huge, needs thinking.

Likeliness to Recommend

Pros

Harish K.

Reliable Product

Likeliness to Recommend

Pros

Operational platform stability disappointing

Likeliness to Recommend

Pros

Cons

Feature Ratings

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration