WorkFusion, Inc.

WorkFusion Enterprise

Composite Score

6.7 /10

CX Score

7.2 /10

16 Reviews Write a Review

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What is WorkFusion Enterprise?

WorkFusion’s AI-powered products provide all of the tools an operations team needs to automate business processes.

Company Details

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WorkFusion Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkFusion Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkFusion Enterprise?

6% Negative

14% Neutral

80% Positive

Pros

Transparent
Altruistic
Client's Interest First
Respectful

Feature Ratings

Average 73

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Average 73

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration

WorkFusion Enterprise Reviews

Yurie Katri P.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Enables automation of both small/ large projects

Likeliness to Recommend

9 /10

What differentiates WorkFusion Enterprise from other similar products?

One of the big attractions of WorkFusion is that you can start using it with a free license, but I'm concerned about "how much functionality is offered for free?" Aren't there many people? Let's take a closer look at what you can do with WorkFusion. Also, there are cases where robots keep running by mistake, but with WorkFusion, there is no such concern, so if there is a possibility to manage many robots in the future, you may consider the paid version.

What is your favorite aspect of this product?

WorkFusion has the following features: Excel operation. Keyboard and mouse operation. Application operation. Recording function. Automation without code. Web and desktop automation. Integrated COCR. Drag-and-drop generator. Drag-and-drop generator. An unlimited number of users. Smooth cooperation between humans and bots. Centralized management automation. Task scheduling. Workflow management.

What do you dislike most about this product?

By the way, what you can do using these functions is "recognize the operation target using the image imaging method of the image" or "automatically monitor and record the operation method of the operating personnel"

What recommendations would you give to someone considering this product?

The paid version is recommended if you want to use it more seriously. Still, if you want to automate basic administrative processing, there is no particular problem with the free license version. Therefore, it is a good idea to try using the free license version and then adopt the full-scale introduction flow of the paid version when you can feel the effect. By the way, the paid version WorkFusion is installed on the server and used, so it is possible to manage multiple robots centrally. When RPA is introduced, there are many cases when the number gradually increases, and the administration cannot keep up.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pooja v.

Role: Consultant
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates WorkFusion Enterprise from other similar products?

Intelligent automation that includes pre-trained bots, great OCR capabilities, pdf reading easiness that's the forte of Workfusion which other tools is missing

What is your favorite aspect of this product?

Customisation, OCRs,Trainings

What do you dislike most about this product?

Too much to code

What recommendations would you give to someone considering this product?

Its always safe and to implement at enterprise level because of its intelligent capabilities, It have great security and loved the document automation features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek M.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

Easy to use

Likeliness to Recommend

8 /10

What differentiates WorkFusion Enterprise from other similar products?

no code automation with uncontrolled bots

What is your favorite aspect of this product?

It is easy to automate and does not require prior programming knowledge

What do you dislike most about this product?

OCR improvement needed

What recommendations would you give to someone considering this product?

easy to use

Pros

Continually Improving Product
Unique Features
Effective Service
Respectful

WorkFusion Enterprise

What is WorkFusion Enterprise?

Company Details

Need Assistance?

WorkFusion Enterprise Ratings

73 Likeliness to Recommend

94 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love WorkFusion Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Real-Time Debugging Identifying errors in process while bot is working.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Native AI Ability to perform decision making as part of process automation

Exception Handling Bots take specific standard actions based on unexpected conditions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

WorkFusion Enterprise Reviews

Yurie Katri P.

Enables automation of both small/ large projects

Likeliness to Recommend

Pros

Pooja v.

Fantastic Product

Likeliness to Recommend

Pros

Abhishek M.

Easy to use

Likeliness to Recommend

Pros

Feature Ratings

Performance Monitoring

Role-Based Access

Natural Language Processing

Real-Time Debugging

Central Deployment

Distributed Work

Native AI

Exception Handling

Concurrent Work

Automation Apps

Code-Free Programming

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of IT Administration