Workday Human Capital Management Logo Award Winner Product Badge
Workday Human Capital Management Logo Award Winner Product Badge
Workday, Inc.

Workday Human Capital Management

Composite Score
8.6 /10
CX Score
9.0 /10
Workday Human Capital Management
8.6 /10

What is Workday Human Capital Management?

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Workday Human Capital Management won the following awards in the Benefits Administration category

Filter By

Workday Human Capital Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Human Capital Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
90%
Conflict Resolution:
94%
Strategy & Innovation:
85%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Human Capital Management?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
1% Negative
5% Neutral
94% Positive

Pros

  • Efficient Service
  • Fair
  • Trustworthy
  • Respectful

Feature Ratings

Average 81

Regulatory Compliance

84

Benefits Administration

83

Payroll Integration

82

Contributions and Payment Tracking

80

User and Enrollment Management

80

Archiving and Reporting

80

Self Service Portal

79

Claims Management

79

Provider Management

78

Vendor Capability Ratings

Average 80

Breadth of Features

83

Quality of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Business Value Created

81

Ease of IT Administration

80

Availability and Quality of Training

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Workday Human Capital Management Reviews

Allison G.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2020

Easy to use, Great product but need more features

Likeliness to Recommend

9 /10

What differentiates Workday Human Capital Management from other similar products?

Workday is a simply unified system for small to midsize companies that is easy to navigate and makes viewing benefits, choose benefits or even changing your benefits simple and hassle free. Workday makes it super easy to keep track of everything for employees benefits, it’s easy to navigate and very easy to use.

What is your favorite aspect of this product?

My favorite aspect of Workdays product is the real-time reporting and analytics features, the organization’s people to take the quicker and better business decisions.

What do you dislike most about this product?

Workday can be a little confusing with, and the reports that are run don’t provide all days in same reports. The ability to make changes or receive notifications on updates is not very user-friendly

What recommendations would you give to someone considering this product?

I’d recommend anyone considering this product compare all similar software systems before making a final selection. Workday is for medium-to-large size companies especially with multiple locations, gathers all standard Human Resource (HR) functions together. Another consideration is it’s not that user-friendly so training or tutorials may be needed.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2020

All in one HR Solution

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Great integration, features and product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Workday Human Capital Management Comparisons