What is Workato?
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 95%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 95%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workato?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Data Security
API Management and Orchestration
Data Virtualization
Real Time Integration
Multi Channel Support
Synchronization and Replication
Metadata Management
Batch Integration
Data Quality Profiling and Cleansing
Exception Handling and Notifications
Vendor Capability Ratings
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Workato Reviews
Siddhaarth S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Intuitive integrations with some room to grow
Likeliness to Recommend
What differentiates Workato from other similar products?
Workato stands out well for its automation capabilities and several pre built connectors. They have no-code interface that works across diverse systems. It is a scalable secure tool with a good community support
What is your favorite aspect of this product?
I especially like their no-code interface so easy for beginners/non-techie like myself. They also have quick to connect integrations without much technical expertise.
What do you dislike most about this product?
The main drawback I felt was the steep learning curve especially while setting up complex automations and customisations.
What recommendations would you give to someone considering this product?
For those starting up with Workato, I suggest to start with a pilot project to better understand the capabilities before moving to s more complex or advanced functions.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Respectful
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Jessica A.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Outstanding Data Integration with Workato
Likeliness to Recommend
What differentiates Workato from other similar products?
It helps us manage data, automate processes, and connect several applications to ensure accuracy. Its unique features include the integration with several important software with the availability of in-built libraries. It also comprises many other powerful tools including Salesforce, Workday, SAP covering a high range of uses.
What is your favorite aspect of this product?
Being an iPaaS, it offers a feature that helps in streamlining the workflow, minimizing the manual tasks, thus enhancing overall proficiency. One of the most attractive and my favorite aspects is the availability of 'recipes'. It is a set of series that guides us about the use of data, its process and how to move it. This is done without requiring any code and by simply using the interface.
What do you dislike most about this product?
Although it is a Cloud-Based software with promising features in it. It offers very minimal and unimportant offline options. To use its important features in the absence of the internet is impossible. This unavailability halts the flow of work. We are not able to integrate it from any place that lacks the internet. This thing is clingy to smoothly finish our work.
What recommendations would you give to someone considering this product?
I would recommend this software to everyone who is seeking for any strong and powerful software for the process of automation and integration. It is one of the top-tier platforms in iPaaS, with a long list of useful features such as integration with several applications, user-friendly features, and AI-based features. In short, it is an extensive and scalable tool to excel our work.
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Vaibhav D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Unleashing Workato's Power
Likeliness to Recommend
What differentiates Workato from other similar products?
Workato's design in the cloud means you don't have to handle stuff on your own computer. It's accessible from anywhere, making it easy to grow as your needs increase.
What is your favorite aspect of this product?
Workato puts the power in the hands of everyday business users, not just tech experts, letting them create and control automated workflows.
What do you dislike most about this product?
Workato keeps changing and getting better, which is good, but it means that sometimes businesses have to adjust their automation processes and scripts when new things are added.
What recommendations would you give to someone considering this product?
Use Workato's smart automation tools to find chances for automation, make workflows work better, and let it automatically do tasks by learning from the data and patterns it sees.
Pros
- Continually Improving Product
- Inspires Innovation
- Caring
- Respectful
Please tell us why you think this review should be flagged.
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