WordPress VIP Logo Award Winner Product Badge
WordPress VIP Logo Award Winner Product Badge
Automattic

WordPress VIP

Composite Score
8.4 /10
CX Score
8.8 /10
Category
WordPress VIP
8.4 /10

What is WordPress VIP?

Your enterprise content platform shouldn’t be a drag on time, resources, and sanity. WordPress VIP is a fully managed WordPress cloud platform for unparalleled scale, security, flexibility, and performance. End-to-end guidance and hands-on support every step of the way, from project consideration through launch and every day thereafter. WordPress VIP is built for Enterprise WordPress requirements like single sign-on, custom database tables, and running your own self-contained WordPress instances.

Company Details


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Awards & Recognition

WordPress VIP won the following awards in the Digital Experience - Enterprise category

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WordPress VIP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress VIP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress VIP?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Fair

Feature Ratings

Average 83

Web Publishing Capabilities

85

Social Media Integration

85

Analytics and Reporting

84

Content Repository

83

Standard Templates

82

Digital Asset Management

82

Multi Channel Support

82

Management Interface

82

Content Security

80

E-Commerce Integration

80

Translation Facilitation

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Ease of Customization

84

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Quality of Features

80

Ease of Data Integration

80

Availability and Quality of Training

79

Vendor Support

78

WordPress VIP Reviews

Jason C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

WordPress VIP: Flexibility to succeed online.

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

Costs, ease of use, high level support, security, automation and monitoring of the websites, to ensure that the sites remain available and secure.

What is your favorite aspect of this product?

The speed with which it can be implemented on a website, the additional security it offers through its automatic plugin update program, and the option of having specialized technical support.

What do you dislike most about this product?

Relatively high cost and limitation of plugins.

What recommendations would you give to someone considering this product?

WordPress VIP offers superior performance and scalability when offering cloud hosting, which means that websites will run more efficiently even during periods of heavy traffic.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Reinaldo M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Leverage WordPress VIP for better results"

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

WordPress VIP offers excellent security and support for our website. It is compatible with a wide variety of plugins and themes. Their technical support is exceptional.

What is your favorite aspect of this product?

WordPress VIP offers excellent security and support for your website. It is a scalable, easy-to-use platform for creating and managing websites. It offers great tools and features that help us optimize the performance of our website. And its compatibility with other plugins and technical support is exceptional.

What do you dislike most about this product?

It is not as flexible as other hosting platforms.

What recommendations would you give to someone considering this product?

Excellent security and support for your website. Their technical support is exceptional.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Randall M.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Fewer problems, but more expensive.

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

plugin architecture and advanced security

What is your favorite aspect of this product?

content management runs smoother than less expensive versions

What do you dislike most about this product?

every once in a while you have to figure out how to use a feature

What recommendations would you give to someone considering this product?

trade-off between cost and convenience; if your company is growing you will need a quality Content Management System

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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