WordPress VIP Logo Award Winner Product Badge
WordPress VIP Logo Award Winner Product Badge
Automattic

WordPress VIP

Composite Score
8.9 /10
CX Score
9.2 /10
Category
WordPress VIP
8.9 /10

What is WordPress VIP?

Your enterprise content platform shouldn’t be a drag on time, resources, and sanity. WordPress VIP is a fully managed WordPress cloud platform for unparalleled scale, security, flexibility, and performance. End-to-end guidance and hands-on support every step of the way, from project consideration through launch and every day thereafter. WordPress VIP is built for Enterprise WordPress requirements like single sign-on, custom database tables, and running your own self-contained WordPress instances.

Company Details


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Awards & Recognition

WordPress VIP won the following awards in the Digital Experience - Enterprise category

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WordPress VIP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress VIP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
93%
Conflict Resolution:
96%
Strategy & Innovation:
94%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress VIP?

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0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Fair

Feature Ratings

Average 84

Content Workflow Management

87

Web Publishing Capabilities

86

Social Media Integration

86

Analytics and Reporting

85

Content Repository

85

Standard Templates

85

Multi Channel Support

83

Management Interface

82

Digital Asset Management

81

Content Security

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Ease of Customization

85

Business Value Created

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Quality of Features

81

Ease of IT Administration

80

Ease of Data Integration

80

Availability and Quality of Training

80

Vendor Support

79

WordPress VIP Reviews

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

easily and quickly design a website

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

To change the text and images on your home page in WordPress VIP, you don't need any additional software and can do it using a web browser provided you have a connection to the Internet. Since anybody may publish, even if they aren't familiar with HTML, frequent updates are likely to have a good influence on SEO

What is your favorite aspect of this product?

In order to make adjustments without having to return to the homepage builder, I added WordPress to the site once it was redesigned. It's possible to change the text by retyping it in the browser and hitting refresh, or by publishing it as an SNS to a bulletin board. Since the pictures have to be changed in order to do so, I simply deleted and re-uploaded them. Using a browser, you may edit on a tablet or smartphone.

What do you dislike most about this product?

The website's security has to be tightened. The website does not have a solid security mechanism, therefore I'm worried they'll be able to access it.

What recommendations would you give to someone considering this product?

Previously, only those who could write calls could create and upgrade HP, but with the arrival of WordPress, a wider spectrum of people can now manage it. Because HP publishing is simple, it is simple to manage and subsequent to update HP by itself, because it also publishes and updates, such as photographs, even without particular abilities, it can be simple if you understand how to use it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Christina G.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

fantastic must try

What differentiates WordPress VIP from other similar products?

the ease of it. theres no useless features or things included in the product

What is your favorite aspect of this product?

the features it provides. every little button and feature makes the company and site thrive.

What do you dislike most about this product?

looks confusing to use as first for the team but became easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Muhammad R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Outstanding Product.Easy to use

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

WordPress VIP is simply the best rest of the services that I had ever used to purchase or I had gone through

What is your favorite aspect of this product?

Support, Easy To Use, Customizable

What do you dislike most about this product?

the design of WordPress needs to be updated as per the new deign's that are coming up in the market place in each thing

What recommendations would you give to someone considering this product?

Just go with it .. you will love this

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation

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