WordPress VIP Logo Award Winner Product Badge
WordPress VIP Logo Award Winner Product Badge
Automattic

WordPress VIP

Composite Score
8.6 /10
CX Score
9.0 /10
Category
WordPress VIP
8.6 /10

What is WordPress VIP?

Your enterprise content platform shouldn’t be a drag on time, resources, and sanity. WordPress VIP is a fully managed WordPress cloud platform for unparalleled scale, security, flexibility, and performance. End-to-end guidance and hands-on support every step of the way, from project consideration through launch and every day thereafter. WordPress VIP is built for Enterprise WordPress requirements like single sign-on, custom database tables, and running your own self-contained WordPress instances.

Company Details


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Awards & Recognition

WordPress VIP won the following awards in the Digital Experience - Enterprise category

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WordPress VIP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress VIP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

2
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress VIP?

0% Negative
7% Neutral
93% Positive

Pros

  • Efficient Service
  • Effective Service
  • Acts with Integrity
  • Respectful

Feature Ratings

Average 83

Web Publishing Capabilities

85

Social Media Integration

84

Analytics and Reporting

84

Content Repository

84

Standard Templates

83

Multi Channel Support

82

Management Interface

82

Digital Asset Management

81

Content Security

81

E-Commerce Integration

80

Translation Facilitation

78

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Ease of Customization

85

Business Value Created

83

Breadth of Features

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Quality of Features

80

Ease of IT Administration

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

77

WordPress VIP Reviews

Amir H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to implement and configure

Likeliness to Recommend

10 /10

What differentiates WordPress VIP from other similar products?

It provides a lot of security to the website and emails through the OTP authentication compared to other tools

What is your favorite aspect of this product?

The tool is easy to use and has a very good looking user interface which is user friendly, comes at a good subscription compared to other site builders and the support team provide instant responses to technical questions

What do you dislike most about this product?

It does not support exporting the website to other site builders, only when you are exporting to Wordpress and other elements would not be included in the export like the CSS

What recommendations would you give to someone considering this product?

I would recommend this tool because of its cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ajeet K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy and professional for running any website

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

The tool has real time analytics for content at no additional price and this makes it easy for any smaller businesses to use this tool to effectively manage the websites on the most secured servers

What is your favorite aspect of this product?

The tool is easy to use where anyone can use this tool to manage any website since they support almost every website size on unmetered bandwidth and SSD storage. I also like the customer care team who responds to questions on time regardless of the pricing plan

What do you dislike most about this product?

There is a lot of learning curve involved to understand this tool especially while designing storefront on WordPress VIP requires technical knowledge to configure it and deploy

What recommendations would you give to someone considering this product?

I would recommend the tool because it is secure to use and does not not come at an expensive cost compared to other software tool

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Caring

Traylor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Extensibility

Likeliness to Recommend

9 /10

What differentiates WordPress VIP from other similar products?

Extensibility, customization capacity, practical interfaces and variety of extensions....

What is your favorite aspect of this product?

It is stable and works perfectly with other software tools.

What do you dislike most about this product?

It works perfectly.

What recommendations would you give to someone considering this product?

Practical interfaces, adaptable themes and variety of extensions.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

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