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WooCommerce Logo Award Winner Product Badge
WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
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Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Debu D.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2021

Woocommerce is best plugin for e-commerce store

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

I cannot find any similar products like WooCommerce. But yes recently use Prestashop for setup our clint online store some of features are similar but woocommerce is just a plugin for Word press CMS and Prestashop is another CMS don't have any link between both of them.

What is your favorite aspect of this product?

Woocommerce is really great plugin for make online store website using Word press. This plugin comes with all those essential feature required for make a e-commerce store. Also this plugin is free to use but some paid features are also available. But all those basic things we can easily do with it. Add to cart,checkout,billing,shop all those pages automatically generate all those things are save our lots of working efforts. All those things are my favorite aspect of woocommerce.

What do you dislike most about this product?

Sorry to say that this plugin fulfil my all expectations so for this reason i can’t dislike any thing about Woocommerce.

What recommendations would you give to someone considering this product?

If someone want to take their business online and want to sold their products online no matter product or service is digital or physical we can easily accept online order and also online payments. I always recommended woocommerce who actually finding for an e-commerce best solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

The best open source tool for Ecommerce

Likeliness to Recommend

8 /10

What differentiates WooCommerce from other similar products?

WooCommerce is really helping us with numerous features that we never had before, REST API, open-source development, full control over content to order management, including all analytics, payment processing, custom AJAX endpoints etc.

What is your favorite aspect of this product?

A. Analytics & Reporting B. Catalogue Management C. Easy Customization D. Friendly user interface E. Cost-effective/Open source

What do you dislike most about this product?

A. Reliability issues B. Data security concerns C. Integration/Sync issues D. Selected Features

What recommendations would you give to someone considering this product?

Certainly, recommended to all, as it has no limits, open-source/cost-effective, reliable, and helping innovations.

Pros

  • Efficient Service
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Kanstantsin M.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Slow and not many features for a heavy retailer.

Likeliness to Recommend

6 /10

What differentiates WooCommerce from other similar products?

Very good solution for a small retail shop, restaurant etc

What is your favorite aspect of this product?

Open code and plenty possibilities to customize

What do you dislike most about this product?

Not many necessary features at the very beginning

What recommendations would you give to someone considering this product?

Good start for a online store

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Fair

Cons

  • Less Efficient Service
  • Less Effective Service

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