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WooCommerce Logo Award Winner Product Badge
WooCommerce

WooCommerce

Composite Score
8.7 /10
CX Score
8.8 /10
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Category
WooCommerce
8.7 /10

What is WooCommerce?

WooCommerce is an open-source, completely customizable eCommerce platform for entrepreneurs worldwide. Go beyond the confines of traditional eCommerce solutions, and be limited only by your own imagination.

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Awards & Recognition

WooCommerce won the following awards in the B2C eCommerce category

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WooCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WooCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WooCommerce?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Inspires Innovation

Feature Ratings

Average 83

Catalog Management

86

Payment Processing

86

Order Management

85

Order Portal

84

Content Management

82

Content Localization

82

Reporting and Analytics

81

Integrated Search

80

Microsite Management

79

Retargeting Capabilities

78

Predictive Recommendations

78

Vendor Capability Ratings

Average 83

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Breadth of Features

84

Ease of Customization

84

Ease of Data Integration

83

Quality of Features

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Vendor Support

77

WooCommerce Reviews

Ashlyn A.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

An amazing platform to grow business

Likeliness to Recommend

9 /10

What differentiates WooCommerce from other similar products?

With WooCommerce, I decided to be capable of reaching clients directly without having to spend charges like online marketplaces that only accept a certain transaction and revenue method. With WooCommerce, you have complete control over how you conduct market and customer service. The possibilities for extending WooCommerce with modules and add-ons are virtually unlimited. Almost anything may be done for any sort of company for a cheap or free cost. A DIY owner of the site can add a host of options.

What is your favorite aspect of this product?

What I appreciate regarding WooCommerce is how simple it is to set up; with just a few clicks, it could be utilized as a digital commerce system without any need for advertisers or third-party vendors, and it allows users to choose the resources they would like to offer with. With WooCommerce, anything is feasible: contact more people, collect purchases as you choose using several forms of currencies and payment options, select the shipment mode, and allow the purchaser to manage the delivery personally if he so desires. Not just that, but WooCommerce lets users utilize the plugins as a catalog in return for not selling directly

What do you dislike most about this product?

There reaches a moment when the module takes a lot of commitment, which implies hours of effort dependent on the administration of the module and the suitable and devoted extensions for WooCommerce, where there could be mismatch problems that render a digital commerce site useless, for this you should have IT expertise depending on the application design, PHP code execution, and website hosting control, typically needs a fair bit of information to grasp or work with somebody.

What recommendations would you give to someone considering this product?

I recommend that many of those who plan to use WooCommerce remember it's not a browser extension that comes pre-configured with income taxes and classes; these should be generated individually. On the other hand, it is simple to utilize and there could be pleasant styles from the best web designers in various stores trying to sell WooCommerce design ideas..

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Respectful

Babatunde A.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product with superb features.

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

The feature of which it is consist of to make transactions across every countries and their Continental.

What is your favorite aspect of this product?

Payments Session

What do you dislike most about this product?

Not really. it a great product for every individuals to use to prove their business online

What recommendations would you give to someone considering this product?

It a great product to use

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Sanjay S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great Product. Bit of a learning curve.

Likeliness to Recommend

10 /10

What differentiates WooCommerce from other similar products?

It’s costing, adaptability, a lot of plugins to aid in analytics

What is your favorite aspect of this product?

It’s user friendly and can be customised exactly as you wish to have your e-commerce site look and feel

What do you dislike most about this product?

The CSV uploads sometime give back errors

What recommendations would you give to someone considering this product?

It’s a great product and can really move your selling and sales figures upward.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Helps Innovate

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