Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Standard Templates

84

Social Media Integration

84

Management Interface

84

Web Publishing Capabilities

84

Content Repository

84

Content Security

83

Translation Facilitation

82

Analytics and Reporting

81

Digital Asset Management

81

E-Commerce Integration

81

Multi Channel Support

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Ale M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Get the Hosting you need with Wix!

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Like WordPress and Joomla!, Wix offers an extensive plugin repository, reliable hosting, and a 100% friendly user interface.

What is your favorite aspect of this product?

Create content from scratch, hosting, and its extensive repository of plugins.

What do you dislike most about this product?

No complaints about it, it's easy to start using it from scratch.

What recommendations would you give to someone considering this product?

Wix is ​​a particularly friendly CMS, it offers an extensive repository of plugins, it supports multiple domains and you can easily create content from scratch.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kohei S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Wix, my favorite.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Wix is ​​a combination of usability, scalability and security.

What is your favorite aspect of this product?

More options, add-ons/add-ons and it's more affordable.

What do you dislike most about this product?

Wix is ​​more accessible than other alternatives....

What recommendations would you give to someone considering this product?

Wix is ​​robust, flexible, and has unmatched scalability.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Yvonne K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Wix: Freedom to control everything

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Very low price, premium plugins and migrate to other platforms easily.

What is your favorite aspect of this product?

Being able to control everything.

What do you dislike most about this product?

I feel comfortable using and controlling absolutely everything with Wix.

What recommendations would you give to someone considering this product?

Wix offers more tools, allowing a lot of freedom to control everything you want whenever you want.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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