Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Standard Templates

84

Social Media Integration

84

Management Interface

84

Web Publishing Capabilities

84

Content Repository

84

Content Security

83

Translation Facilitation

82

Analytics and Reporting

81

Digital Asset Management

81

E-Commerce Integration

81

Multi Channel Support

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Traylor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Challenging platform in terms of usability.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Multilingual operation, practical interfaces, variety of extensions and challenging in terms of usability.

What is your favorite aspect of this product?

Enough flexibility to work well with all the software tools you need....

What do you dislike most about this product?

Incredibly easy to use....

What recommendations would you give to someone considering this product?

Sync it to any software you want.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Piyush S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

User-Friendly web-designing and Hosting.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Low Price, Plugins, User-friendly, extensive customisation, Robust e-commerce capabilities.

What is your favorite aspect of this product?

My favourite aspect is the Drag and Drop interface that it provides, It doesn't take much time to load.

What do you dislike most about this product?

Sometimes while using the basic plan of Wix you might feel Your creativity is limited. It takes time to connect with customer care.

What recommendations would you give to someone considering this product?

Don't forget to make your website reactive while using templates from Wix, Also know your requirements first, Get started with the basic plan and its features that Wix offers and then Jump to the Premium plan as per your requirements.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Staffeny A.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

A platform to handle business website.

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Wix sets itself apart from similar website builders by offering unparalleled ease of use and versatility. Its intuitive drag-and-drop editor and wide selection of professional templates enable me with no coding background to create stunning websites. Additionally, Wix's built-in marketing and SEO tools, such as email marketing, social media integration, and search engine optimization, help businesses enhance their online presence. Lastly, Wix's extensive App Marketplace allows for seamless integration of third-party apps, providing users with endless customization possibilities.

What is your favorite aspect of this product?

My favorite aspect of Wix is its remarkable versatility and adaptability to different user needs. Its extensive range of professional templates caters to various industries and design preferences, while the intuitive drag-and-drop editor makes customization a breeze. Wix's built-in features, such as marketing integrations, and blogging capabilities, equip businesses with the resources to create a robust online presence. Moreover, the Wix App Marketplace offers a plethora of third-party apps, allowing users to expand their website's functionality according to their unique requirements.

What do you dislike most about this product?

Wix's limited access to website code hinders advanced users' ability to implement custom designs, while the difficulty of switching templates post-setup restricts design experimentation and easy site refreshes.

What recommendations would you give to someone considering this product?

I recommend Wix for users seeking an easy-to-use platform with professional templates and integrated marketing tools. However, advanced users should be aware of its limitations, such as restricted code access and challenges with template switching, before committing to the platform.

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

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