Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Standard Templates

84

Social Media Integration

84

Management Interface

84

Web Publishing Capabilities

84

Content Repository

84

Content Security

83

Translation Facilitation

82

Analytics and Reporting

81

Digital Asset Management

81

E-Commerce Integration

81

Multi Channel Support

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Prathmesh C.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy for no code development , easy for beginners

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Simplicity, simple and neat , reasonable and effective pricing

What is your favorite aspect of this product?

Deploying it on web without Headache

What do you dislike most about this product?

nothing as of now

What recommendations would you give to someone considering this product?

I will Highly Recommend to go fot it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saurav K.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Awesome features!

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

It has great features. Even a non-technical person can create a website from scratch.

What is your favorite aspect of this product?

The ease of creating your own website & webpage is great.

What do you dislike most about this product?

Custom development is a little complex in Wix.

What recommendations would you give to someone considering this product?

Its great for a plain & simple budget friendly project. Highly complex projects are not meant for Wix.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Practical, easy to use and understandable tools

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

Easy to use, customizable to our liking, mobile-friendly, feature-packed, customizable templates and a specialized tool to boost our company profile are just some of its many great qualities. All of these things make it unique and good.

What is your favorite aspect of this product?

Wix allows us to create user-friendly and responsive websites, which in turn helps the company increase sales significantly. In our internal implementation, the editor's ability to generate high-quality, professional-looking designs was a great help, and the Wix team's extensive FAQ area was also a lifesaver. They offer us top-notch customer service and also on their website we found a knowledge base, live chat and phone numbers that we managed to use to get in touch with them.

What do you dislike most about this product?

There should be more frequent updates, as the platform is known to be slow to issue changes.

What recommendations would you give to someone considering this product?

Wix stands out for its free, high quality and professionally designed website templates. People who are not familiar with HTML or CSS can use it to create professional-looking websites, which is why it is so popular.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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