Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Standard Templates

84

Social Media Integration

84

Management Interface

84

Web Publishing Capabilities

84

Content Repository

84

Content Security

83

Translation Facilitation

82

Analytics and Reporting

81

Digital Asset Management

81

E-Commerce Integration

81

Multi Channel Support

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

features are equal to what you pay

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marschell R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2020

Nice Interface, but a bit quirky

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

Easy of integration and initial setup. Templates are great for the modification of getting the site out fast.

What is your favorite aspect of this product?

The ease of setting up the graphics, store features and adding media from my own library and sources.

What do you dislike most about this product?

The interface is a bit quirky and takes some getting used to. However, once I got used to it, things flowed better.

What recommendations would you give to someone considering this product?

Play around with the free version and make full use of the online tutorials before making the final decision. Also, look at the many discussions off Wix in the blogs to get a general idea.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicholas K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Amazing Free Website Creator

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

There are so many free tools to use.

What is your favorite aspect of this product?

I like how easy it is to implement things like social media and uploading documents.

What do you dislike most about this product?

There is nothing that I dislike about Wix.

What recommendations would you give to someone considering this product?

I would recommend putting in the time to understand all of the features that are offered and how to use them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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