Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Standard Templates

84

Social Media Integration

84

Management Interface

84

Web Publishing Capabilities

84

Content Repository

84

Content Security

83

Translation Facilitation

82

Analytics and Reporting

81

Digital Asset Management

81

E-Commerce Integration

81

Multi Channel Support

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Easy to use, but a extras can cost

Likeliness to Recommend

5 /10

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Efficient Service

Prabhjit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Good Product for Beginners

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

What differentiates Wix from other products would be the overall process to create a website. You don't need any technical knowledge and you can easily get started by watching a few videos.

What is your favorite aspect of this product?

Absolutely love the templates it can work with. I also love how I can get a professional looking website without much knowledge of the technical side of things.

What do you dislike most about this product?

There is nothing I dislike about the product, it offers me everything I need.

What recommendations would you give to someone considering this product?

If you aren't an expert at web development, feel free to give this a try and you won't be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

FRANCHESCA R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Life Saver Platform

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

It made first-time business owners build their websites without it being not very easy. So user-friendly and convenient.

What is your favorite aspect of this product?

It's a one-stop shop platform. From marketing yourself to building your website.

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

If you are starting out and never built a website this company really makes it easy by providing all the tools you need to be successful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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