Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Helps Innovate

Feature Ratings

Average 83

Standard Templates

84

Social Media Integration

84

Management Interface

84

Web Publishing Capabilities

84

Content Repository

84

Content Security

83

Translation Facilitation

82

Analytics and Reporting

81

Digital Asset Management

81

E-Commerce Integration

81

Multi Channel Support

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

Yasin O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Average product.

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

The elaborate gesture of creating the website with AI

What is your favorite aspect of this product?

It's a fast way to create an e-commerce site

What do you dislike most about this product?

I dislike the process where it inhibits creativity by doing the load work of thinking out the whole process

What recommendations would you give to someone considering this product?

If they are In less hurry, they should probably use wordpress

Pros

  • Reliable
  • Efficient Service
  • Performance Enhancing
  • Caring

Cons

  • Inhibits Innovation
  • Less Effective Service
  • Charges for Enhancements

Michael L.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Effortless software for building a website

Likeliness to Recommend

9 /10

What differentiates Wix from other similar products?

The pricing and better availability of responsive templates and wireframes.

What is your favorite aspect of this product?

It is very easy to edit elements on a template and make a website.

What do you dislike most about this product?

Sometimes websites are rendered with bugs which return even after fixing them.

What recommendations would you give to someone considering this product?

It’s a great choice, as it has a lot of templates as per everyone’s taste and has all necessary features available.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Easy to use. Better features. Better from Wordpres

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Efficient Service
  • Saves Time
  • Fair

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