Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

5% Negative
6% Neutral
89% Positive

Pros

  • Enables Productivity
  • Reliable
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 83

Content Repository

84

Management Interface

84

Standard Templates

84

Social Media Integration

84

Web Publishing Capabilities

84

Content Security

83

Translation Facilitation

83

Analytics and Reporting

82

Digital Asset Management

81

Multi Channel Support

81

E-Commerce Integration

81

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Quality of Features

82

Vendor Support

82

Availability and Quality of Training

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Wix Reviews

FREDERICK S.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

web designing and hosting.

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

website designing is simple no coding is required.

What is your favorite aspect of this product?

WIX Templates are attractive and very easy to edit. them in website designing.

What recommendations would you give to someone considering this product?

Easily create good websites to meet needs of users this has increased customers satisfaction greatly.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Harvey W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Website creation without limits as advertised!

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

You just can’t live without the drag and drop components to kickoff design and changes, templates are top notch as well, and the Wix marketplace is a bonus in boosting your visibility of services.

What is your favorite aspect of this product?

Wix's drag-and-drop website builder is probably the main and best feature, and it allows you to easily design and customize their websites. The interface is easy to use as well.

What do you dislike most about this product?

The only thing that I can think of is the difficulty in swapping web templates in the case where this is necessary. I haven’t run into this a lot, but when we did I know I remember developers discussing this as an issue a bit.

What recommendations would you give to someone considering this product?

Thoroughly explore the Wix feature set alongside your product requirements to ensure it does everything you need, and as well explore mobile responsiveness as a function.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Amaya M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

"The ultimate tool for creating websites"

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

We have almost three years of experience using Wix. It is, in my opinion, the most user-friendly and intuitive website builder on the market right now. Additionally, the templates are highly attractive and easily customizable to meet your specific requirements (e-learning, basic e-commerce, (calendar) bookings, a members area, and more are all conceivable). The price-performance ratio is excellent overall. In addition, user data and SEO optimization are easily accessible and understandable (as a supplement to Google Analytics). You can also directly suggest new features on a dedicated website, and you'll be notified when they're put into use.

What is your favorite aspect of this product?

In contrast to other website builders, WIX's construction process is immediately highly palpable, transparent, and visual. The several templates offer a fantastic place to start and ideas for how certain parts could look on your own website. Easy implementation is made possible by the ADI editor's straightforward handling. Nevertheless, you don't need to rely on any add-ons because everything is achievable with the standard editor. Furthermore, WIX provides a plethora of integrated applications that streamline and simplify your own operations.

What do you dislike most about this product?

Following any changes made to the main website, it is always advisable to check the mobile version. Additionally, the new AI wave might optimize a number of functions, such automatically enhancing the size and resolution of submitted images—a task that is presently done manually via tinypng.com—which is essential for SEO. Support is readily available, although problem-solving occasionally takes longer. Even if there is still a lot that can be done with the ADI-Editor, eventually one runs across limitations that can only be resolved with the regular editor.

What recommendations would you give to someone considering this product?

I can use WIX for small landing pages rapidly because of how simple it is to use. On the other hand, a website may be readily expanded to accommodate a growing firm. For e-commerce, the product visualisation features that are offered are also highly useful. WIX has a lot going for it, especially when dealing with clients (e.g., in agencies or as a freelancer). Anyone can be trained to manage and administer the website with ease. You can see open tasks, which gives you a clear picture of the activities you are currently working on and allows you to complete them as soon as possible, especially on the start page.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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