Wix Bookings Logo
Wix Bookings Logo
Wix.com, Inc

Wix Bookings

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Wix Bookings
7.6 /10

What is Wix Bookings?

Wix is a complete online scheduling software that lets clients book appointments or services and pay online, hosts sessions online with Zoom to reach clients anywhere, manage calendars, staff, attendance and clients, get analytics to track your business performance and run your business from any device with the Wix app.

Company Details


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Awards & Recognition

Wix Bookings won the following awards in the Appointment Scheduling category

Wix Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix Bookings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix Bookings?

9% Negative
6% Neutral
85% Positive

Pros

  • Respectful
  • Friendly Negotiation
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 79

Scheduling Link Creation

86

Payment Processing

84

Real-Time Calendar View

82

Availability Preferences

82

Mobile

78

Automated Notifications

76

Customizable Branding

76

Calendar Integration

74

Analytics and Reporting

74

3rd Party Integration

73

Vendor Capability Ratings

Average 79

Ease of Implementation

85

Availability and Quality of Training

83

Usability and Intuitiveness

81

Business Value Created

81

Quality of Features

79

Breadth of Features

78

Ease of Customization

78

Vendor Support

77

Ease of Data Integration

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Wix Bookings Reviews

Simón J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

excellent for your appointments to be exceptional.

Likeliness to Recommend

10 /10

What differentiates Wix Bookings from other similar products?

This platform is a very advantageous tool, it allows our clients to book individual appointments, presentation calls, group sessions, classes, workshops and more, In addition, Manage all calendars: add custom work hours, synchronize the Google calendars of your team , include your own reservation policy and manage all your schedules from the Wix.com control panel is a super useful tool. Making comparison with other applications wix.com is easy to access, On the other hand, the experience it offers to the user is exceptional.

What is your favorite aspect of this product?

This platform has been very useful for our company, its interface allows you to easily take and drop multiple elements (images, texts, titles, videos, among others). But what we have loved the most is the unique way to plan both group and individual appointments, the way it manages the schedules and calendars of each individual, It also makes it easy for customers to book and pay on the go with the app Wix mobile. Its ease of use is excellent. In addition, it sends automatic emails: remind customers about their next sessions or subscriptions that are about to expire.

What do you dislike most about this product?

This app is a great tool, but the price of the app is a bit steep compared to other options for creating web pages. Possibly you are not a person who knows how to develop web pages. However, if one day you need a custom module or feature for your business, Wix will not let you implement it. On the other hand, when choosing a design template, you must be very careful, since you will not be able to change it later. You will need to start a new web page to change your design.

What recommendations would you give to someone considering this product?

Wix Bookings is a wonderful application that is effective, it has more than 300 apps available to expand the functions of your website (galleries, maps, effects, integrations, among others). Their support is responsible for keeping the technical issues of your website up to date and they are available 24/7 in case you need support. Get detailed analytics on your finances, staff performance, and customer support. Wix allows you to create a blog to write and publish personal or work articles. Thanks to its interface, websites or online stores can be created without knowing how to program and implement advanced modules in a simple way (galleries

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karishma N.

  • Role: Public Sector
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic product and we'll worth of money spent.

Likeliness to Recommend

10 /10

What differentiates Wix Bookings from other similar products?

Very simple thing to send a reminder for an appointment or meeting but this is very helpful as it synced so well with the Google Calendar too.

What is your favorite aspect of this product?

Favorite aspect of this product is how seamlessly it is to view report of performance.

What do you dislike most about this product?

Haven't found any yet.

What recommendations would you give to someone considering this product?

This product is superior in technical aspects but what makes it awesome is the very attentive and supportive customer care to resolve any problem as they arise.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Padam S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Very simple to use and set up an attractive site.

Likeliness to Recommend

10 /10

What differentiates Wix Bookings from other similar products?

It's simple usability feature

What is your favorite aspect of this product?

I would definitely say, it's multiple templates that have been created for different kind of concepts such as arts, business, music etc. And it is very simple to use it.

What do you dislike most about this product?

Nothing yet.

What recommendations would you give to someone considering this product?

Don't know coding? Don't bother, Wix got you covered for all kind of need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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