Wix Logo Award Winner Product Badge
Wix Logo Award Winner Product Badge
Wix.com, Inc

Wix

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Wix
8.7 /10

What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details


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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
82%
Conflict Resolution:
86%
Strategy & Innovation:
88%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

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4% Negative
5% Neutral
91% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Caring
  • Helps Innovate

Feature Ratings

Average 84

Social Media Integration

85

Standard Templates

85

Web Publishing Capabilities

85

Management Interface

85

Content Repository

84

Content Security

83

Translation Facilitation

82

Analytics and Reporting

82

E-Commerce Integration

82

Digital Asset Management

82

Multi Channel Support

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Customization

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Wix Reviews

Sarahi R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

From my experience, what sets Wix apart from other website builders is its incredible versatility and user-friendly approach. When i first started using it, I was struck by the sheer number of templates available they're not just numerous but genuinely well-designed and adaptabale to different industries.

What is your favorite aspect of this product?

My favorite aspec of Wix is the creative freedom it offers. I love how the drag-and-drop editor lets me move things around exactly how I want.

What do you dislike most about this product?

It woul be how overhelming it can feel at times, especially for beginners. The platform offers so many optiones and features that it´s simple caught up in all the possibilities and lose focues on completing the website.

What recommendations would you give to someone considering this product?

Take some time to map out what you want your website to look like and its purpose.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cissy A.

  • Role: Finance
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Wix is "Easy to use but highly affordable

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

With Extensive Template Library will provide over 900 professionally designed templates across various industries.

What is your favorite aspect of this product?

My favorite aspect of Wix isits drag-and-drop website builder. It permits clients to configuration outwardly staggering sites without requiring any coding information. The adaptability to tweak each component, matched with a huge library of layouts, guarantees that the two novices and experts can make special and expert looking destinations.

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Excellent Recommendation for any new user in the industry

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Samuel A.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Product easy to use, less customizable

Likeliness to Recommend

8 /10

What differentiates Wix from other similar products?

The built in drag and drop feature used to buy website without having to install plugin or anything else and it's best for small business owners

What is your favorite aspect of this product?

My favorite aspect of wix is that it is easy to use for beginners and non technical users, they also have a large template sample to select from

What do you dislike most about this product?

For a technical user like me, I find wix less customizable, I can not really edit components in codes and it makes wix very rigid to use

What recommendations would you give to someone considering this product?

I recommend wix for non technical, new and small business owners who need to go online as soon as possible, it's relatively cheap and easy to manage

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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