Microsoft Corporation

Windows Server Update Services

Composite Score

7.4 /10

CX Score

7.8 /10

33 Reviews Write a Review

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What is Windows Server Update Services?

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates. You can use WSUS to fully manage the distribution of updates that are released through Microsoft Update to computers on your network.

Company Details

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Windows Server Update Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Windows Server Update Services.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Windows Server Update Services?

1% Negative

10% Neutral

89% Positive

Pros

Saves Time
Effective Service
Fair
Acts with Integrity

Feature Ratings

Average 77

Deployment

Automation

Approval Process

Scheduling

Notifications

Validation

Management Console

Testing

Reporting

Assessment

Third Party Application Patching

Vendor Capability Ratings

Average 77

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Windows Server Update Services Reviews

Olaiya A.

Role: Operations
Industry: Banking
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Dec 2024

I will recommend this Anytime

Likeliness to Recommend

10 /10

What differentiates Windows Server Update Services from other similar products?

Widows Server Update supports more network connections than Windows OS.

What is your favorite aspect of this product?

It enables information technology administrators to deploy the latest Microsoft product updates

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Its a good value for money.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Collins E.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and efficient

Likeliness to Recommend

10 /10

What differentiates Windows Server Update Services from other similar products?

Never had to use other products

What is your favorite aspect of this product?

Great customer service

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Completely worth it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adam M.

Role: Information Technology
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

A solid product for Windows Update patching

Likeliness to Recommend

7 /10

What differentiates Windows Server Update Services from other similar products?

It is free minus the cost of labor to maintain it and the server overhead

What is your favorite aspect of this product?

It manages Windows Updates in an on-prem environment (especially for servers)

What do you dislike most about this product?

Microsoft’s lack of innovation over the years

What recommendations would you give to someone considering this product?

If you have an on-premise environment and time on your hands, this is a win-win

Pros

Friendly Negotiation
Trustworthy
Fair
Acts with Integrity

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

Windows Server Update Services

What is Windows Server Update Services?

Company Details

Need Assistance?

Windows Server Update Services Ratings

85 Likeliness to Recommend

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Windows Server Update Services?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Deployment Wide deployment of patches to targeted systems​.

Automation Automation of patch deployment, including the deployment and installation processes.

Approval Process Ability to provide approval for the release and deployment of patches​.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Notifications Alerts on the availability of patches.

Validation Validation (manual or automated) of patch installation success.

Management Console A single console that allows the management of the entire patch management process​.

Testing Logging of test results, in preparation for approval.

Reporting Automation of patch deployment, including the deployment and installation processes.

Assessment Assessment of patches, for consideration of enterprise deployment​.

Third Party Application Patching Patching of third party applications in addition to systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Windows Server Update Services Reviews

Olaiya A.

I will recommend this Anytime

Likeliness to Recommend

Pros

Collins E.

Easy to use and efficient

Likeliness to Recommend

Pros

Adam M.

A solid product for Windows Update patching

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Deployment

Automation

Approval Process

Scheduling

Notifications

Validation

Management Console

Testing

Reporting

Assessment

Third Party Application Patching

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Business Value Created

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Availability and Quality of Training