Whova Inc

Whova

Composite Score

8.5 /10

CX Score

8.6 /10

33 Reviews Write a Review

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What is Whova?

Virtual Conference Made Simple and Interactive. Streaming, video replay, attendee engagement & networking — everything you need

Company Details

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Awards & Recognition

Whova won the following awards in the Virtual Event Management category

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2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

Whova Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whova.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whova?

4% Negative

2% Neutral

94% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 88

Branding and Visual Customization

Presentation/ Webinar Capabilities

Networking Facilitation

Customer Support

Exhibitor or Vendor Environment

Attendee Engagement

Metric and Reporting

Vendor e-Commerce

Social Media Channel Integration Outbound

Registration Process/Integration

Whitelabeling

Vendor Capability Ratings

Average 83

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Also Featured in...

On-Site Event Management

Score 8.5

View Whova in this category (opens in a new tab)

Whova Reviews

Dan W.

Role: Sales Marketing
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Tremendous immediate & long-term value!

Likeliness to Recommend

10 /10

What differentiates Whova from other similar products?

Ease of use and the quality of its features

What is your favorite aspect of this product?

Our return on investment

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

Whova is the best low-cost solution and provider out there

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Mark M.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Great app for in-person, virtual and hybrid events

Likeliness to Recommend

10 /10

What differentiates Whova from other similar products?

Constantly adding new features. Seems they are really on top of virtual and with video networking tables, gamification, and choice of livestream or recorded sessions.

What is your favorite aspect of this product?

Ease of use and integration with our martech stacks. Also renders nicely on our website.

What do you dislike most about this product?

Occasionally we have attendees who register using a different email than the one they've used for Whova in the past. If someone uses their old email to log in they may have difficulties with finding out event(s). Also when someone registers with a different email than previously, and logs in, we have to manually delete duplicate registrations. Also, it doesn't maintain data on speakers and topics very well for past events. I've noticed sometimes the past event speakers and topics have disappeared. Would be nice if these were kept intact for historical purposes.

What recommendations would you give to someone considering this product?

Excellent tool for managing in-person and virtual events. Love how it handles speaker and agenda management with ability for speakers to edit their profiles and topic descriptions. Also love the social media postings automated for each speaker and sponsor. Looking forward to using it for hybrid events this Fall. I think it'll be a game changer for our hybrid events. As a conference organizer for the customer experience industry, we need to be sure we are delivering excellent customer/user experiences at our events whether online or in-person.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Charges for Enhancements
Less Efficient Service
Vendor's Interest First

J. G.

Role: Operations
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

It Gets the Job DONE

Likeliness to Recommend

10 /10

What differentiates Whova from other similar products?

What differentiates Whova from similar products is their interface.

What is your favorite aspect of this product?

My favorite aspect of the product is the ease of implementation.

What do you dislike most about this product?

At this time, there isn’t one particular element that displeases me regarding this product.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering this product go for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Whova

What is Whova?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Whova Ratings

89 Likeliness to Recommend

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Whova?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Customer Support Support before, during, and after event. Technical support available during the event.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

On-Site Event Management

Whova Reviews

Dan W.

Tremendous immediate & long-term value!

Likeliness to Recommend

Pros

Mark M.

Great app for in-person, virtual and hybrid events

Likeliness to Recommend

Pros

Cons

J. G.

It Gets the Job DONE

Likeliness to Recommend

Pros

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Feature Ratings

Branding and Visual Customization

Presentation/ Webinar Capabilities

Networking Facilitation

Customer Support

Exhibitor or Vendor Environment

Attendee Engagement

Metric and Reporting

Vendor e-Commerce

Social Media Channel Integration Outbound

Registration Process/Integration

Whitelabeling

Vendor Capability Ratings

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness