Whova Customer Reviews 2025 | SoftwareReviews

Whova

Composite Score

8.6 /10

CX Score

8.6 /10

34 Reviews Write a Review

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What is Whova?

Whova is an all-in-one event management solution that makes events modern and trendy, attracts and engages attendees effectively, and helps event organizers save time when managing event logistics. Whova’s platform consists of an award-winning event app, easy online registration, powerful event marketing, and time-saving event management tools.

Company Details

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Awards & Recognition

Whova won the following awards in the Virtual Event Management category

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2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

Whova Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whova.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 92%
Conflict Resolution:: 98%
Strategy & Innovation:: 96%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whova?

4% Negative

1% Neutral

95% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 88

Branding and Visual Customization

Presentation/ Webinar Capabilities

Networking Facilitation

Customer Support

Exhibitor or Vendor Environment

Attendee Engagement

Social Media Channel Integration Outbound

Vendor e-Commerce

Metric and Reporting

Whitelabeling

Registration Process/Integration

Vendor Capability Ratings

Average 84

Breadth of Features

Vendor Support

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Also Featured in...

On-Site Event Management

Score 8.6

View Whova in this category (opens in a new tab)

Whova Reviews

Megan B.

Role: Industry Specific Role
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Makes connection easy and encourages engagement!

Likeliness to Recommend

10 /10

What differentiates Whova from other similar products?

Everything is there, so there's no need to juggle multiple apps.

What is your favorite aspect of this product?

Ease of use!

What do you dislike most about this product?

Users clearly want to rank high on the scoreboard for interaction, so they litter the feed with foolishness at times.

What recommendations would you give to someone considering this product?

GET IT! It's worth it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Veni G.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy to use, make life easy. Could be cheaper

Likeliness to Recommend

8 /10

What differentiates Whova from other similar products?

Features, easy to use applicability

What is your favorite aspect of this product?

Makes my life easy

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

I don’t have anything in mind

Pros

Trustworthy
Unique Features
Effective Service
Caring

Joaquim F.

Role: Sales Marketing
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2024

Reliable software with a load of capabilities.

Likeliness to Recommend

7 /10

What differentiates Whova from other similar products?

It's quite a saturated market, but Whova is very easy to use and clear to explain. Our managers were picking it up very quickly.

What is your favorite aspect of this product?

The fact that it is very intuitive, Functionalities are simply to pick up.

What do you dislike most about this product?

Very rarely we encountered any type of bug, but we wondered if it was due to usage or simply a product feature.

What recommendations would you give to someone considering this product?

It was definitely a positive choice for our business, and increased our engagement with our attendees. At the time of the incorporation, some of our competitors didn't use the same type of software, which was noticeable.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Whova

What is Whova?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Whova Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Whova?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Customer Support Support before, during, and after event. Technical support available during the event.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

On-Site Event Management

Whova Reviews

Megan B.

Makes connection easy and encourages engagement!

Likeliness to Recommend

Pros

Veni G.

Easy to use, make life easy. Could be cheaper

Likeliness to Recommend

Pros

Joaquim F.

Reliable software with a load of capabilities.

Likeliness to Recommend

Pros

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Feature Ratings

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Quality of Features

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