Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Whereby
8.0 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

88 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 88

Video Conferencing

89

Instant Messaging

89

Audio Conferencing VoIP

89

Screen Share

88

Audio Controls

87

Audio Conferencing Call in Bridge

87

File Transfer

87

Application Share

86

Keyboard Mouse Control

85

Virtual Whiteboard

85

Facilitator Functions

83

Vendor Capability Ratings

Average 86

Ease of Implementation

93

Usability and Intuitiveness

90

Availability and Quality of Training

88

Ease of Customization

88

Ease of IT Administration

87

Quality of Features

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Business Value Created

83

Ease of Data Integration

81

Vendor Support

79

Whereby Reviews

Elieska B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Collaborate Remotely

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

An advantage that both my team and clients consider extraordinary is the highlight of the recording. I am ready to record video conference meetings and doing it is very easy. the work team can watch the meeting again so that nothing is neglected and productivity and performance are excellent.

What is your favorite aspect of this product?

What I love about Whereby is the ability to redo. Throughout this year I have discovered how exceptional this remote communication tool is, it is excellent to be able to share information with your entire work team through conferences and online meetings regardless of distance. It is incredible how excellent this software is, unlike other software such as GotoMeeting, Bluejeans, Zoom that tend to be a bit annoying. Whereby is very easy to use, it does not require any download, which makes it an excellent platform. your clients and team can join the meetings from any mobile device or desktop computer.

What do you dislike most about this product?

There is honestly nothing I despise about Whereby. Since it has many functions and features that make your meetings excellent, whereby is a very simple but highly recommended tool for making your meetings and video calls, there is nothing bad to say about this software.

What recommendations would you give to someone considering this product?

I suggest this application because of how easy its functions are and how excellent it works. It is a basic element, so making meetings is simple, you can use it as you like, so it is superior to Zoom and GotoMeeting.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Pratik P.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Fast and High Quality Collaborative Meeting

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

The ease of usage and high quality of Audio & Video supports, stands out this product from any other products available in market.

What is your favorite aspect of this product?

It is full of rich functionality features, UI is very much user-friendly everyone can easily understand. Also, it has instant messaging availability for sharing information with a colleagues. It allows the multiple users to share the screen simultaneously.

What do you dislike most about this product?

I consider it to be a very complete platform with excellent functions,

What recommendations would you give to someone considering this product?

I recommend this Whereby Application because It is a user-friendly and very easy to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alice H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

An ideal tool

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

It is a videoconferencing tool, it is an easy way to keep in touch, you can hold meetings for up to 12 participants without any problem, it is very easy to enter the room with a click from an email or text message, it is extremely intuitive, it works beautifully in a browser, there is also a recording function with the ability to share from different sources, it has allowed us to send a link via email with some instructions, it is a smooth and clean experience with ideal functions for the product.

What is your favorite aspect of this product?

It is very convenient for users who are not that tech savvy, the user interface is really friendly and easy to use, the image clarity is excellent and the on-screen controls are easy to operate, I also like the sharing features that allow me to share YouTube videos, Google files among others, communication is stable with high quality, you can also customize your meeting rooms with your corporate image, I also like the ability to see and hear all the people in the room, simplicity is the greatest strength of this software.

What do you dislike most about this product?

This platform is perfect for us, there is always room to improve technological problems, but I consider that this tool has very few errors and every day it improves, we are very impressed with the few problems that this platform presents.

What recommendations would you give to someone considering this product?

We recommend that people use the Google Chrome browser whenever possible, it is the best way to use this software, in this way its performance will be optimal.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Client Friendly Policies

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