Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Whereby
8.0 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

88 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 88

Video Conferencing

89

Instant Messaging

89

Audio Conferencing VoIP

89

Screen Share

88

Audio Controls

87

Audio Conferencing Call in Bridge

87

File Transfer

87

Application Share

86

Keyboard Mouse Control

85

Virtual Whiteboard

85

Facilitator Functions

83

Vendor Capability Ratings

Average 86

Ease of Implementation

93

Usability and Intuitiveness

90

Availability and Quality of Training

88

Ease of Customization

88

Ease of IT Administration

87

Quality of Features

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Business Value Created

83

Ease of Data Integration

81

Vendor Support

79

Whereby Reviews

Anna A.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Best Zoom Alternative

Likeliness to Recommend

10 /10

What differentiates Whereby from other similar products?

Whereby has an incredibly easy-to-use interface with the best white labeling functionality I've seen on any VC tool. My clients love that it feels on-brand and welcoming. As it is primarily browser-based, there is no need to download any software or wonder whether you forgot to run an update before your next call. After using it for a year, I've been super impressed with the lack of lag and technical glitches that had become synomymous with using zoom.

What is your favorite aspect of this product?

I love the ease-of-use for my clients, the knock-knock feature for entering a room, and the white labeling. The price cannot be beat either

What do you dislike most about this product?

My only issue with Whereby is I cannot download an audio only file of a video recording.

What recommendations would you give to someone considering this product?

Make sure you don't need a VOIP solution with phone number dial-in, otherwise, I highly recommend Whereby.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul D.

  • Role: Operations
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Must have product with amazing features

Likeliness to Recommend

10 /10

What differentiates Whereby from other similar products?

The ease of use of the product and uniquely designed I love the most.. you can go and see the changes with a cost effective product like whereby. I started using it during covid time where all the other apps are crashing but I used this for one of the project. My team is very happy with the connection stability and video and audio quality of the product. Initially I started with the small free version. Once my team like it we have shifted to the a small enterprises offer. It's changed the lagging of screens and better quality of audio even with the low connection areas i.e remote areas.

What is your favorite aspect of this product?

Connectivity

What do you dislike most about this product?

I don't think it has any issues

What recommendations would you give to someone considering this product?

Must try product with cost effective

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhay J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

One of the best online conferencing product

Likeliness to Recommend

8 /10

What differentiates Whereby from other similar products?

It is browser-based but still powerful. It is still simple to understand for young students,

What is your favorite aspect of this product?

All the controls are right in front of the video, which makes it easy to explain for the first-time user.

What do you dislike most about this product?

Audio echo - when audio is shared during screen sharing.

What recommendations would you give to someone considering this product?

One of the best tools for online classes, customizable according to client needs.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Client's Interest First
  • Transparent

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