OpenText Corporation

Webroot Security Awareness Training

Composite Score

7.3 /10

CX Score

7.4 /10

44 Reviews Write a Review

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What is Webroot Security Awareness Training?

Security awareness training is an education process that teaches employees about cybersecurity, IT best practices, and even regulatory compliance. A comprehensive security awareness program should train employees about a variety of IT, security, and other business-related topics. These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)

Company Details

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Awards & Recognition

Webroot Security Awareness Training won the following awards in the Security Awareness & Training category

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3 Top Rated Capabilities

1 Top Rated Features

2022

Webroot Security Awareness Training Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webroot Security Awareness Training.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webroot Security Awareness Training?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Fair
Transparent
Enables Productivity

Feature Ratings

Average 80

Knowledge Tests

Ease of User Management

Variety of Training Materials

Simulated Attacks

Topic Breadth

Security Awareness Dashboards and Reporting

Content Quality

LMS Integration

Gamification

Just in Time Alerts

Customizability

Vendor Capability Ratings

Average 80

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Breadth of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Webroot Security Awareness Training Reviews

Stephen K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2021

Easy to use, and cost per user

Likeliness to Recommend

9 /10

What differentiates Webroot Security Awareness Training from other similar products?

The ease of use, and custom templates

What is your favorite aspect of this product?

Allows for targeted attacks to specific users

What do you dislike most about this product?

More training required

What recommendations would you give to someone considering this product?

30 Day evaluation

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2021

OK to use, some templates could do with a refresh

Likeliness to Recommend

5 /10

Pros

Enables Productivity
Unique Features
Performance Enhancing
Effective Service

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

David Y.

Role: C-Level
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Fast implementation and easy management.

Likeliness to Recommend

10 /10

What differentiates Webroot Security Awareness Training from other similar products?

Fast implementation via the Webroot portal. Very easy to manage (multitenant) for IT Security Service Providers. Webroot technical staff always very helpful and receptive to ideas and concerns.

What is your favorite aspect of this product?

Reporting for our clients is top-notch.

What do you dislike most about this product?

Would like to see more flexibility in how campaigns can be scheduled.

What recommendations would you give to someone considering this product?

Start with a small department or client and work through your first implementation. There are numerous customizations that you can make and once you work out the protocol that best fits your needs, it is very easy to then onboard the remainder of your organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

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Webroot Security Awareness Training

What is Webroot Security Awareness Training?

Company Details

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Awards & Recognition

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Webroot Security Awareness Training Ratings

88 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Webroot Security Awareness Training?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webroot Security Awareness Training Reviews

Stephen K.

Easy to use, and cost per user

Likeliness to Recommend

Pros

OK to use, some templates could do with a refresh

Likeliness to Recommend

Pros

Cons

David Y.

Fast implementation and easy management.

Likeliness to Recommend

Pros

Most Popular Webroot Security Awareness Training Comparisons

NINJIO

KnowBe4 Security Awareness Training

Infosec IQ

Proofpoint Security Awareness Training

Terranova Security Awareness Training

Mimecast Security Awareness Training

Feature Ratings

Knowledge Tests

Ease of User Management

Variety of Training Materials

Simulated Attacks

Topic Breadth

Security Awareness Dashboards and Reporting

Content Quality

LMS Integration

Gamification

Just in Time Alerts

Customizability

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Breadth of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization