WebPT

WebPT EMR

Composite Score

5.8 /10

CX Score

5.9 /10

14 Reviews Write a Review

Claim Software

What is WebPT EMR?

The ultimate EMR for physical therapists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients.

Company Details

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WebPT EMR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WebPT EMR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

72 Likeliness to Recommend

84 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WebPT EMR?

15% Negative

12% Neutral

73% Positive

Pros

Caring
Acts with Integrity
Inspires Innovation
Continually Improving Product

Cons

Less Reliable
Commodity Features
Under Delivered

Feature Ratings

Average 70

Appointment Management

Customer and Relationship Management

Medical Charting

Clinical Flow

Billing

E-Prescribing

Compliance Tracking

Meaningful Use Certification

Cloud Hosting

Lab Integration

Healthcare Reporting and Analytics

Vendor Capability Ratings

Average 70

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Vendor Support

Ease of Data Integration

Ease of Customization

WebPT EMR Reviews

Tamra W.

Role: C-Level
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Disappointing product that is not time effective.

Likeliness to Recommend

4 /10

What differentiates WebPT EMR from other similar products?

It is graphically pleasing and makes scheduling easy.

What is your favorite aspect of this product?

Front desk mode with ease of scheduling and aesthetically pleasing.

What do you dislike most about this product?

Poor EMR functionality, poor time management for PTs

What recommendations would you give to someone considering this product?

Be hesitant, there are other EMR services that are more affordable and save you more time on notes.

Cons

Wastes Time
Less Effective Service
Inhibits Innovation

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Safe and Accessible Record Keeping Tool

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

WebPT EMR

What is WebPT EMR?

Company Details

Need Assistance?

WebPT EMR Ratings

72 Likeliness to Recommend

84 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+60 Net Emotional Footprint

How much do users love WebPT EMR?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Appointment Management Includes appointment reminders, requests, and scheduling.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Billing Includes invoice management, time capture, and expense tracking.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

WebPT EMR Reviews

Tamra W.

Disappointing product that is not time effective.

Likeliness to Recommend

Cons

Safe and Accessible Record Keeping Tool

Likeliness to Recommend

Pros

Feature Ratings

Appointment Management

Customer and Relationship Management

Medical Charting

Clinical Flow

Billing

E-Prescribing

Compliance Tracking

Meaningful Use Certification

Cloud Hosting

Lab Integration

Healthcare Reporting and Analytics

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Vendor Support

Ease of Data Integration

Ease of Customization