WebPT EMR Logo
WebPT EMR Logo
WebPT

WebPT EMR

Composite Score
6.2 /10
CX Score
6.5 /10
Category
WebPT EMR
6.2 /10

What is WebPT EMR?

The ultimate EMR for physical therapists. You can have it all: compliant documentation, accurate claims, maximized payments, and more time with patients.

Company Details


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WebPT EMR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WebPT EMR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

72 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
58%
Negotiation and Contract:
65%
Conflict Resolution:
71%
Strategy & Innovation:
61%
Service Experience:
73%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WebPT EMR?

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10% Negative
9% Neutral
81% Positive

Pros

  • Caring
  • Acts with Integrity
  • Inspires Innovation
  • Fair

Cons

  • Commodity Features
  • Less Reliable
  • Slower Product Innovation

Feature Ratings

Average 70

Appointment Management

83

Customer and Relationship Management

82

Medical Charting

73

Clinical Flow

72

Billing

70

E-Prescribing

70

Compliance Tracking

68

Meaningful Use Certification

68

Cloud Hosting

67

Lab Integration

63

Healthcare Reporting and Analytics

62

Vendor Capability Ratings

Average 71

Breadth of Features

77

Business Value Created

77

Availability and Quality of Training

76

Usability and Intuitiveness

75

Ease of Implementation

73

Ease of IT Administration

71

Quality of Features

71

Ease of Data Integration

70

Product Strategy and Rate of Improvement

68

Vendor Support

67

Ease of Customization

58

WebPT EMR Reviews

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Efficient Electronic Solution for Healthcare

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Tim H.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great software!

Likeliness to Recommend

8 /10

What differentiates WebPT EMR from other similar products?

Ease of access and general reliability

What is your favorite aspect of this product?

Ease of access and general reliability

What do you dislike most about this product?

Occasionally crashes as it is browser based

What recommendations would you give to someone considering this product?

Have your team explore it freely so as to familiarize themselves

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tamra W.

  • Role: C-Level
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Disappointing product that is not time effective.

Likeliness to Recommend

4 /10

What differentiates WebPT EMR from other similar products?

It is graphically pleasing and makes scheduling easy.

What is your favorite aspect of this product?

Front desk mode with ease of scheduling and aesthetically pleasing.

What do you dislike most about this product?

Poor EMR functionality, poor time management for PTs

What recommendations would you give to someone considering this product?

Be hesitant, there are other EMR services that are more affordable and save you more time on notes.

Cons

  • Wastes Time
  • Less Effective Service
  • Inhibits Innovation

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