Webexpenses Logo
Webexpenses Logo
Webexpenses

Webexpenses

Composite Score
7.9 /10
CX Score
7.8 /10
Category
Webexpenses
7.9 /10

What is Webexpenses?

Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. The core software objective is to deliver you a bespoke crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.

Company Details


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Awards & Recognition

Webexpenses won the following awards in the Travel Management category

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Webexpenses Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webexpenses.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
72%
Negotiation and Contract:
76%
Conflict Resolution:
79%
Strategy & Innovation:
71%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webexpenses?

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6% Negative
19% Neutral
75% Positive

Pros

  • Respectful
  • Efficient Service
  • Fair
  • Saves Time

Feature Ratings

Average 84

Travel and Accommodation Booking

87

Bank/Credit Card Integration

86

Notifications/Alerts/Updates

84

Expense Management

84

Policy Configuration/Implementation

83

Self-Service

83

Savings Optimization

83

AI Driven Personalization

83

Rate Tracking

82

Sustainability Reports

82

Expense Automation

82

Vendor Capability Ratings

Average 80

Ease of Implementation

87

Ease of Customization

83

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Business Value Created

80

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Availability and Quality of Training

78

Vendor Support

75

Webexpenses Reviews

Manav G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

User Friendly tool!!

Likeliness to Recommend

10 /10

What differentiates Webexpenses from other similar products?

it has very easy to use interface that make it different from others.

What is your favorite aspect of this product?

it help to log my mileage simply by using the built in google maps. Drag and drop to attach receipt is amazing.

What do you dislike most about this product?

Location tool is not always correct. Sometime it works very Slow.

What recommendations would you give to someone considering this product?

We expenses is the must have software for organization to manage travel expenses.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Transparent

Machteld'Teran B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Expense management tool.

Likeliness to Recommend

10 /10

What differentiates Webexpenses from other similar products?

The approval flow is the finest feature of WebExpenses. Our company can manage producing, authorizing, and processing costs effectively because to its straightforward yet effective method. The system is widely liked by everybody and operates well. Implementation was rapid and affordable, and support was excellent.

What is your favorite aspect of this product?

Our claimants and administrators both find it to be highly user-friendly, and the absence of heaps of paper has given us much-needed time back. The ability to utilise the mobile app while travelling allows our consumers to develop their cases quickly. I must also call out the Customer Support crew, who are unfailingly kind and effective.

What do you dislike most about this product?

The user interfaces are challenging to navigate and operate. It is simple to attach receipts to reimbursement lines initially, but changing them from later screens is more challenging if the approver rejects the request. Additionally, the description area on reimbursement lines is excessively tiny, making it challenging to see invoice numbers and other crucial information.

What recommendations would you give to someone considering this product?

I appreciate that you can take a picture of a receipt and it will automatically produce a claim for you instead of manually filling out every form, which is a laborious procedure that the company previously employed to claim expenditures. The account manager and the support team are polite and really helpful. They respond and act right away.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Barbara H.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The one-stop-shop for keeping tabs on money spent

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

Covid and remote work, which led our company to mandate that all employees start working remotely. To do so, we had to call a taxi and ask the driver to drop us off at our house, along with our computer monitor, keyboard, and mouse. We use Webexpenses to submit these costs for reimbursement. Webexpenses makes it easy to submit business cost reimbursement requests like these.

What is your favorite aspect of this product?

As I mentioned before, Webexpenses may be used to recoup any costs incurred as a direct result of doing one's job. To be eligible for compensation, you must be able to establish that you actually incurred the costs stated on the paperwork you present. Webexpenses isn't a good fit if you frequently find yourself in situations where you don't have this sort of receipt.

What do you dislike most about this product?

Improved customer focus compared to account focus is possible. There are occasionally issues with uploading. Quicken the claims procedure with direct messages to the account manager.

What recommendations would you give to someone considering this product?

Many workers incur substantial costs traveling for work, both domestically and internationally (most of them are their personal ones). Webexpenses is a website that allows workers to get reimbursed for all their legitimate out-of-pocket costs. With Webexpenses, employees can relax while still receiving assistance with planning travel, lodging, and transportation.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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