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Webexpenses Logo Award Winner Product Badge
Webexpenses

Webexpenses

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Webexpenses
8.8 /10

What is Webexpenses?

Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. The core software objective is to deliver you a bespoke crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.

Company Details


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Awards & Recognition

Webexpenses won the following awards in the Expense Management category

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Webexpenses Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webexpenses.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webexpenses?

2% Negative
12% Neutral
86% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Expense Detail Tracking

87

Single Sign-On (SSO)

86

Receipt Image Submission

85

Multi Currency

85

Expense Policy Aware

85

Approval Workflow

85

Expense Itemization

84

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Optical Character Recognition

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Ease of IT Administration

85

Quality of Features

84

Business Value Created

83

Breadth of Features

83

Ease of Data Integration

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Webexpenses Reviews

Rahul V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great product for limited use

Likeliness to Recommend

8 /10

What differentiates Webexpenses from other similar products?

Webexpenses is a great no-fuss tool if you want to manage your team's expenses. It is easy to use and intuitive. It lacks in the UI part where it seems a bit outdated. Along with that, it might not have all the capabilities that a company might need in a tool. For my organization's purpose, it works perfectly well.

What is your favorite aspect of this product?

The UI of the tool is very intuitive and easy to use. It works perfectly for what its intended to do. The dashboard shows all the key metrics a user is concerned about and can quickly action upon. The user need not go through each expense rather just look at the dashboard to see if any claim is accepted or rejected. So the overall usability is really high

What do you dislike most about this product?

The login sometimes is a nightmare. I've personally faced issues with login sometimes and so have my colleagues. The UI of reporting a claim even though is functional seems a bit outdated and needs a revamp to make it look modern

What recommendations would you give to someone considering this product?

Easy to use and clean interface All key metrics around expenses such as unsubmitted, submitted, approved, rejected are clearly shown upfront which makes managing your claims easy

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Fair

Cons

  • Commodity Features
  • Inhibits Innovation
  • Slower Product Innovation

ALINA M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Webexpenses from other similar products?

I don't know.

What is your favorite aspect of this product?

It is easy to use.

What do you dislike most about this product?

Claim the fuel when I change my car.

What recommendations would you give to someone considering this product?

Recommend this software.

Pros

  • Effective Service
  • Security Protects
  • Reliable
  • Enables Productivity
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Easy to use, speeds expenses paperwork

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

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